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========================================================================= (C) 1994 by Atari Corporation, GEnie, and the Atari Roundtables. May be reprinted only with this notice intact. The Atari Roundtables on GEnie are *official* information services of Atari Corporation. To sign up for GEnie service, call (with modem) 800-638-8369. Upon connection type HHH (RETURN after that). Wait for the U#= prompt.Type XTX99437,GENIE and press [RETURN]. The system will prompt you for your information. ========================================================================== ************ Topic 24 Mon Nov 19, 1990 DARLAH [RT~SYSOP] at 21:55 EST Sub: STraight FAX Discussion of Straight FAX! (Send/Receive FAX Software for Class 2 compliant FAX/modems) from NewSTar Technology Management. 204 message(s) total. ************ ------------ Category 4, Topic 24 Message 1 Wed Jan 12, 1994 R.STEGELMANN [Rolf] at 04:38 EST Charles, > >There is one problem that I have encountered. Under MultiTOS the VIEW, > >SEND, PRINT extended menus cause STFAX to fail and causes MultiTOS to > >die with exit code 1024 on (and this is the important part) high > >resolution displays (i.e., 1280x1024 @ 256). This happens as they are > >about to be displayed (e.g, VIEW, move mouse to right -> crash). > >Works outside of MultiTOS. Also works OK in MultiTOS with TT Med. Is > >this a MultiTOS bug or STFAX bug? > What version of MultiTOS are you using? V1.04 is the latest official release > from Atari. I am using V1.04, AES 4.0. At least that is what it displays upon startup. > I suspect that there is a problem with the buffer space that is > allocated to save the area that the submenu will occupy. How much RAM do you > have on your system and what type of computer/CPU is it? It is a TT030 with 4 ST meg & 16 TT meg. Have STFAX set to run out of TT ram. Also tried it in ST ram--same result. > What graphics card are you using to get 1280x1024x256? I have seen > some wierd problems before with Crazy Dots in high resolution > modes... It is a CYBERCUBE Cyrel Sunrise M16-1280 graphics card. >Drawing submenus is handled by the AES, all the application does is to attach >a submenu to a menu item. The Lattice C editor LC5.PRG uses submenus and it does not crash. In "The ATARI COMPENDIUM" it states that and I quote "AES versions supporting menu_attach() less than 4.1 contain a bug which causes the AES to crash when changing or removing a sub-menu attachment." I suppose you are not changing the submenus (?). I am going to write a quick C program to try this out myself. I will keep you posted. >BTW, The submenus work fine with MultiTOS 1.04 on my Falcon in the 256 color >mode. What is the maximum screen size that they will work for you with 256 >colors? Does not work with TT MultiTOS V1.04 with 256 colors. Took resolution down to 640x480 @ 256. I don't think resolution has anything to do with it, but the number of bit planes might and the memory required to save the screen for the submenu draw as you indicated. I don't have a 16 or less color mode with the graphics card. Submenus work with GENEVA at 1280x1024 @ 256. Thanks for your reply. Rolf ------------ Category 4, Topic 24 Message 2 Wed Jan 12, 1994 D.STMARTIN [Binary Ink] at 06:47 EST SUPRATECH [Scott A]: YES, as a matter of fact, I _DO_ have a standalone FAX machine on the same line as I use the FAX modem on. BUT, when I switch the modem to another phone line and fax back to the standalone FAX I get the same results. I occasionally have connections renegotiate, but I wouldn't call it a frequent occurance. I beleive there is a short flash of RT or TE during the fall back. The modem ALWAYS drops from 9600-->7200-->4800 -->2400 with each page. As I stated earlier, I think I've actually got two problems going on here. One dealing with possibly flow control which causes the garbled FAXes, the second may or my not be related to flow control and deals with the fall back with each page acknowledgement. Come to think of it, there's a THIRD problem; that of the dropped carrier waiting for a page acknowledgement due to a time out. The dropped carrier struck intermittently and I can't recall it happening since the fall back problem began. To me, it's more and more looking like a failing modem. I have no problem using the modem as a regular data modem. I connect to GEnie and other boards daily and do file transfers and all with CTS/RTS enabled. I'm baffled at this point. Unfortunately, I _need_ computer FAX capability for my DTP business. Right now I'm forced to print and use my stand alone machine which is a waste of time, toner, paper and quality. Thanks for your response to my earlier posts, and any futher help would be appreciated. -- Dave @ Binary Ink ------------ Category 4, Topic 24 Message 3 Wed Jan 12, 1994 K.OLSON10 [KenO.] at 06:59 EST Hi! Yep my Easy Options Fax Modem works with STraight Fax. My problem is that it locks up after sending 20% of a txt file to the remote fax. I recover by using Undo. I call my friend who has the FAX machine and he tells me he got part of the FAX and it quit. my faxmodem has chipset ROCKWELL: RC32ACL. ------------ Category 4, Topic 24 Message 4 Wed Jan 12, 1994 A.FASOLDT [Al Fasoldt] at 08:48 EST Rock of faxes, It's the best. Greatest software In the west. When my weary eyes behold STraight FAX! output I am sold. Rock of faxes, best for me. Let me hide junk mail in thee. :) ------------ Category 4, Topic 24 Message 5 Wed Jan 12, 1994 T.HENRY12 [Tom Jr.] at 19:22 EST Al, You're a poet, and I didn't know it. Tom ------------ Category 4, Topic 24 Message 6 Thu Jan 13, 1994 K.OLSON10 [KenO.] at 06:34 EST more on msg 163 I'm using a falcon030 with acc's or autos loaded except the patch prgs and mouse boot. KenO. :) ------------ Category 4, Topic 24 Message 7 Thu Jan 13, 1994 D.STMARTIN [Binary Ink] at 06:57 EST M.SQUIRE: Thanks for the tip on the CPX setting. I'll check it out--I hadn't. -- Dave @ Binary Ink ------------ Category 4, Topic 24 Message 8 Thu Jan 13, 1994 SUPRATECH [Scott A] at 19:38 EST It's beginning to sound as if it is a bad modem. Give our CS a call to get an RA number. ------------ Category 4, Topic 24 Message 9 Thu Jan 13, 1994 R.PERRY4 [Randy] at 22:28 EST To D.STMANTIN [Binary Ink] I haven't followed your message thread in detail, but I've also had problems with fax negotiaition fallback, while at the same time not having problems with high-speed modem connections. I haven't confirmed this 100% yet, but I think the problem is with the wiring of my phone line (which I did myself). The phone company told me that phone wires need to be a certain distance from electrical and tv cable wires, or the electromagnetic field emanating from them can cause a resistance in the phone line and affect fax communication. My phone line actually follows the main cable coming into the house, and as soon as the weather is better I'll be rewiring. Also, the phone company told me they don't guarantee voice lines for more than 2400 baud. Randy Perry ------------ Category 4, Topic 24 Message 10 Thu Jan 13, 1994 A.FASOLDT [Al Fasoldt] at 22:32 EST Charles, You can file this away to help assure customers as to STFAX's performance with graphics cards: On the Crazy Dots II, STraight FAX! operates in all modes, all resolutions, all color planes. I generally run it at 800 X 600 X 256, but have tried it at up to 1600 X 1200. Al ------------ Category 4, Topic 24 Message 11 Fri Jan 14, 1994 D.STMARTIN [Binary Ink] at 07:17 EST SUPRATECH: > >It's beginning to sound as if it is a bad modem. Give our CS a call to get an >RA number. Thanks Scott -- I did try Supra Customer Service yesterday (twice). After spending twenty minutes waiting, and listening to the "promotional announcements" I hung up. It appears they don't believe in supporting the Non- DOS, Non-Mac, Non-Amiga nonconformists. I'll take a shot at it again today. I might even claim to be a Mac! Thanks for your patience and response. I appreciate it. RANDY PERRY: I don't think I have a phone line problem. Everything was working fine until I simulataneously upgraded the modem itself and the FAX software (STraight FAX ver. 2.10). Based on the fact the FAXes were flawless before, I'd say the phone line is not the problem. I'll file the information for future use though. Thanks. -- Dave @ Binary Ink ------------ Category 4, Topic 24 Message 12 Fri Jan 14, 1994 W.TURCZYNSK1 [Bill] at 21:01 EST Charles: On my earlier problem printing on a Epson MX-80 with SpeedoGDOS. I contacted Mike Fulton and he asked for the printer codes for the MX-80 which he compared to the FX. He changed something that did the trick, well, most of it anyway! Auto line feeds was ON for my old 8 bit, turned it OFF and it works fine. The changes he made will be incorperated in the FX-80 version which should now work on any MX-80. That FX-80 version will be included in the next SpeedoGDOS update. Are the FAX files generated by STraight FAX! generic? Meaning, if one could get a FAX file in the right disk formatt, could it be loaded into another platforms FAX program? [Bill] ------------ Category 4, Topic 24 Message 13 Sat Jan 15, 1994 A.FASOLDT [Al Fasoldt] at 01:38 EST Bill, No. STFAX files aren't generic. But STFAX converts its fax files to IMG files (and other graphics) if you want. Al ------------ Category 4, Topic 24 Message 14 Sat Jan 15, 1994 C.S.SMETON [NewSTar Tech] at 02:20 EST To: W.TURCZYNSK1, > changes he made will be incorperated in the FX-80 version which should now > work on any MX-80. That FX-80 version will be included in the next SpeedoGDOS > update. That's good to hear that there will be a next Speedo GDOS update ;-0 > Are the FAX files generated by STraight FAX! generic? Meaning, if one could > get a FAX file in the right disk formatt, could it be loaded into another > platforms FAX program? The answer is both yes and no. There is no one standard FAX file format. While all FAX files use the same CCITT Group 3 compression, there are different headers, bit ordering, graphic line bit alignment, etc. Your best bet is to just export a FAX file as one of the many supported file types. The CCITT Group 3 TIFF format is actually just a type of FAX file. > I did mess up and have XCONTROL as a non-resident ACC in MDD at first but Al > F. caught my mistake. Even with XCONTROL resident in MDD following in the > manual on p.134 configuring driver and default output path. The default is > GDOS, when I changed this to SpeedoGDOS and set the default output path and > reboot, it's back to GDOS again! The setting in the Popup in the FAX Manager CPX is only for choosing which driver that you want to configure a default path into. It has absolutely no effect on an application. The Current Output Path, sets the output path that all of the STraight FAX! drivers will use. This value is saved into the CPX. The Popup menu setting is not saved into the CPX, as it does not mean anything. Its just a temporary value that will specify which driver to configure a default path into when the Configure Driver button is selected. To: A.FASOLDT, > graphics cards: On the Crazy Dots II, STraight FAX! operates in all modes, all > resolutions, all color planes. I generally run it at 800 X 600 X 256, but have > tried it at up to 1600 X 1200. Have you tried it in True Color modes? To: Y.DUFRESNE, This feature is also known as Distinctive Ringing or Ident-a-Ring. It is commonly used in a situation where several roommates share the same residence. Each roommate can tell if the call is for them by the cadence of the phone rings. > a very good idea to be able to configure SF to only answer one of the ring Unless the FAX Modem supports detection of different ring cadences, there is nothing that can be done witin the scope of the FAX software or the FAX Modem. The only FAX Modems that I know of the have the distinctive ring detection capability are the ZyXEL FAX Modems. You will need some type of external hardware to detect the ring cadence. This device is available from the AT&T Business Center @ 1-800-451-2100. I think it is called the SR2 Adaptor and sells for $99. To: M.SQUIRE, > I asked the other party what class his FAX machine was and he told me that his > company had a brand-new FAX machine that did Class 2 and Class 3. My guess is > that he was sending as Class 3 and that's why my Supra modem and STraight FAX Class 1 & 2 are standards that define the DTE (computer) to DCE (FAX Modem) communication and control. All Class 1 & 2 FAX Modems are Group 3 compliant. Group 3 is the standard that defines how FAX Machines and FAX Modems must operate to communicate with one another. Your friend is mixing up Class vs. Group (for a detailed discussion of Class vs. Group, download our SYSINFO program from the ST RT File Library, see below). Class 3 will be a future FAX Modem standard one day. There is also a Class 2.0, which is the official version of Class 2. Class 2.0 is relatively new and the only FAX Modem we know of that supports it is a US Robotics Courier FAX Modem (its both Class 1 and Class 2.0). There is also a Group 4 FAX standard, which defines FAX communication at 64000 baud on an ISDN line. One day soon, we will all have some type of fiber optic connection in our homes such as ISDN, assuming that the Information Super Highway has an exit ramp near by ;- ). BTW, there are also Group 1 and 2 FAX standards, which are now obsolete. As you can see, it is easy to get the Group and Class confused with all the different versions around. Back to the original problem... Can you find out the model/brand of FAX Machine that your friend is using? > Just a thought, but I believe I read somewhere that with STraight FAX the > Serial Fix CPX needs to be set to and save as Unlocked. Check your setting > with the CPX and see if it needs to be changed. In version 1.xx of STraight FAX!, the Serial Fix CPX must have the RTS/CTS setting unlocked. However, as of version 2.xx, STraight FAX! will use a feature in Serial Fix 2.0 to unlock the RTS/CTS setting of Serial Fix and restore its state afterwards. To: R.SCHILLING, Thank You for your support. To: R.STEGELMANN, > > What version of MultiTOS are you using? V1.04 is the latest official release > > from Atari. > > I am using V1.04, AES 4.0. At least that is what it displays upon startup. I was incorrect about the latest MultiTOS release version. It is actually MultiTOS 1.00, however the MiNT version is 1.04 and the AES version is 4.00. I just wanted to clear that up. These are the version numbers that our SYSINFO.PRG will report for this version of MultiTOS. As per the problem with the system crashing under MultiTOS with the Cyrel graphics card at 1280x1024x256 when a submenu is displayed, I would suspect that the problem could be with the combination of MultiTOS and the Cyrel graphics card. Since the problem does not occur for you in the same graphics mode with Geneva (which also provides the submenu capability of AES 4.00) and since it does not crash under MultiTOS on a Falcon in 640x480x256 or 640x400x65536, I do not think that the problem is in STraight FAX!. STraight FAX! does not detach and re-attach the submenus. When you move the mouse over a submenu, the AES has to save the screen area of the submenu to a buffer, so that it can be restored afterwards. This is where I suspect the problem exists. Something in the VDI drivers provided with the Cyrel does not get along with MultiTOS/AES4.00. Have you sent mail to CYBERCUBE? BTW, If you want to send down your TT030 with the Cyrel card (please also include the monitor), we will be happy to test it out to isolate the problem. However, it might take a few months to do this ;-). To: SUPRATECH, Thank you for your input. I am very happy that Supra is able monitor this topic and provide some insight on their line of FAX Modems. Can you stop by from time to time and keep us up to date as to the latest firmware revision numbers/features from Supra, any new FAX Modem models, any news on Voice Mail, etc. ? To: K.OLSON10, > Yep my Easy Options Fax Modem works with STraight Fax. My problem is that > it locks up after sending 20% of a txt file to the remote fax. I recover by > using Undo. I call my friend who has the FAX machine and he tells me he got > part of the FAX and it quit. > my faxmodem has chipset ROCKWELL: RC32ACL. > I'm using a falcon030 with acc's or autos loaded except the patch prgs and > mouse boot. What version of TOS is in the Falcon030? Please install FPATCH2.PRG in the AUTO folder and set the Modem Port to Device 7. This problem sounds like a flow control problem. Have you tried both XON/XOFF and RTS/CTS flow control? If you are using RTS/CTS, then make sure that the RS- 232 cable has these signals. While your FAX Modem uses a Rockwell chipset, it may have firmware from the vendor. What are the commands in the modem manual for setting the flow control? Normally these are AT&K3 and AT&K4 (except for US Robotics FAX Modems). Also try setting the Output I/O Buffer to both a minimum of 256 bytes and a maximum of 32767 bytes. Does this problem occur when receiving? Flow control is not in effect when receiving, so please let me know if it can receive. A.FASOLDT, Its too bad that GEnie is not full MultiMedia yet, otherwise you could digitize your song and we could all hear it ;-) To: R.PERRY4, > of my phone line (which I did myself). The phone company told me that phone > wires need to be a certain distance from electrical and tv cable wires, or the > electromagnetic field emanating from them can cause a resistance in the phone > line and affect fax communication. My phone line actually follows the main It is good advice to isolate phone lines from AC Power lines and other wiring. Other phone devices can also effect a FAX Modem. For instance, with my Supra V.32 FAX Modem, it cant connect to another FAX if my US Robotics Courier modem is also connected in the phone circuit. Strange but true. To: D.STMARTIN, > o Serial Patch 2 is installed and was reinstalled shortly after > this problem began just to verify it wasn't "munged". Use Serial Fix 2.0. Its the freeware patch that is in the ST RT File Library. Its better than Serial Patch 2 and incorporates its features. It fixes the RTS/CTS problem in TOS versions prior to 4.00. > I believe I'm dealing with TWO seperate problems here. My guess is that the > streaking is due to the CTS/RTS problem. The disconnects could be related, Try XON/XOFF mode, this will isolate this problem and confirm your suspicions. Since the routines used for Class 1 are different than those used for Class 2, this would also be a good test, i.e. try it in Class 1 and Class 2 and see if the problem persists. You might want to download the SYSINFO program (see below) and send me the results. To: ALL, Please download the SYSINFO program that Dave Troy of TOAD-SERV. uploaded to the file library this past week. It will tell you alot about your FAX Modem and also the computer setup. If you are having a problem, you can send the SYSINFO.TXT file to me as private GEMail. Please dont post these files here in the message base as they can get to be over 10K bytes long on some systems. Archiving them (ZIP preferred) and attaching the file as mail is the besy way to send these files to me. Thank You, Charles @ NewSTar ------------ Category 4, Topic 24 Message 15 Sat Jan 15, 1994 A.FASOLDT [Al Fasoldt] at 09:43 EST Charles, Yes, the CDII card's 15-bit mode (the closest it gets to True Color) works with STFAX. Al ------------ Category 4, Topic 24 Message 16 Sat Jan 15, 1994 ALGORHYTHM [DanielKeller] at 15:37 EST Charles, Regarding printing to the Pagestream 2.x driver, is there a way to set up the path to have the printed files use the names of the Pagestream .DOC, rather than PSDOC.Jxx? ------------ Category 4, Topic 24 Message 17 Sat Jan 15, 1994 M.TROUPE [Helium] at 16:01 EST Randy, Back a few months ago on the Supra BBS, they had an excellent exchange of messages about modems on phone lines and supposedly general voice lines meet the requirements for 9600 baud and if they say less then you should look at the specs for the phone line. I didn't understand the technical side but I caught 9600 though. ------------ Category 4, Topic 24 Message 18 Sat Jan 15, 1994 C.S.SMETON [NewSTar Tech] at 19:03 EST To: ALGORHYTHM, Using the FAX Manager CPX, you can set the output path of any of the STraight FAX! printer drivers to anything you want. You can configure both the default path in the driver and the Current Output Path, that overrides the default path. There is no way to have a driver use the name of the document, since there is no communication of this information to the driver. Charles @ NewSTar ------------ Category 4, Topic 24 Message 19 Sat Jan 15, 1994 T.WILKINSON1 [TomWilkinson] at 19:31 EST I have a zoom fax modem 9600 baud. Using it on a Mega STE. On about 3 of the 7 or 8 fax machines I've faxed so far, upon connecting, the baud rate drops back during what is described as a training session. First to 7200, then 4800 then 2400. It then says its timing out because the remote user connection couldn't be established. I am using modem port 2. A class 1 fax modem. I read the previous posts about possible problems and I have tried the S36=0 command in the init string, but my modem command doesn['t include a S36 register. The machines I can't connect to are a variety of makes and models, one a raven, another a computer modem. The same machines never work while I have not yet had any problems at all faxing to the other ones that do work. Is there anything else I could try in the init string? Thanks. ------------ Category 4, Topic 24 Message 20 Sat Jan 15, 1994 T.WILKINSON1 [TomWilkinson] at 19:34 EST To the person having trouble printing with FontGdos to a HPII+ printer. My received faxes print perfectly if I set the formfeed flag ON in the printer dialogue box. In a previous message, the same person was having trouble printing through GDOS in LDW Power. Again, I had to go into the print menu, click on form feeds after printing and then issue a form feed through the print menu. Top of form or something like that. It's awkward, but at least it prints. ------------ Category 4, Topic 24 Message 21 Sat Jan 15, 1994 K.OLSON10 [KenO.] at 21:35 EST Thanks NewSTar Tech, Regarding the Easy Options modem - flow control is default for AT&K3 TOS is 4.04 I haven't tried to receive yet. I will try again when I get some time to do it. KenO. ------------ Category 4, Topic 24 Message 22 Sun Jan 16, 1994 GENIELAMP.ST [John G] at 01:24 EST Charles, FWIW, STFax works fine with the AlberTT card (1024x768x16)! John ------------ Category 4, Topic 24 Message 23 Sun Jan 16, 1994 Y.DUFRESNE [Y.Dufresne] at 02:10 EST Charles, STFax detects the ring indicator signal from the RS232C port, right?? If the signal follow the led on the modem, then it properly indicates when the phone is actually rigning. Implementing a pattern recognition along with the ring counter does seem very possible, although I probably don't have any idea of the amount of programming involved. At the present time, I can say for sure that the signal is routed properly to STFax as it counts two rigns for each double-rign on the second number here. I can't tell for the other modems out there, but my Smart One is doing this as it would be necessary. If you don't wish to implement the feature in STFax, fine. But don't tell me it's impossible. When I was looking for an anwsering machine, I asked every salesperson I met, including the Bell Canada representant if there was a device available to distinguish the patterns and I've been told, everytime, "IMPOSSIBLE". Now, RadioShack sells the little gizmo for $189 (CDN). Yanick @ CGA ------------ Category 4, Topic 24 Message 24 Sun Jan 16, 1994 ALGORHYTHM [DanielKeller] at 08:02 EST Charles, Thanks....I already knew how to set the path, and have done so. The thing is, if I compose several letters in Pagestream and print them to fax, it would be nice to know what they are without having to view them, and as is, they are all named PSDOC.Jxx. When printing to a disk file (instead of to PAR), the item selector appears, which gives an opportunity to name the document before printing it. Would it be possible to write an option into the driver to name the fax file? ------------ Category 4, Topic 24 Message 25 Sun Jan 16, 1994 C.S.SMETON [NewSTar Tech] at 13:28 EST To: ALGORHYTHM, If you open the FAX Manager CPX and keep its window open, but off to the side, you can easily go back to this window and change the Current Output Path prior to printing a different document. When Pagestream is configured to print to a disk file, then the FAX Manager is not used and us unaware of the filename/path that you will select via the File Selector that Pagestream displays prior to printing to disk. The other limitation of using this method, is that you can only print one page at a time, otherwise the 2nd, 3rd, etc. pages will be appended to the end of the file and will not be usable. The driver itself can not display a file selector, since its not a true program. The driver is just a set of routines that the application calls. Each printer driver is slightly different in the way it is called or invoked by an application. There is no way to do what you] are suggesting, unless the application was changed to support it. To: Y.DUFRESNE, STraight FAX! does not monitor the Ring Indicator signal on the RS-232 port, it counts RING response codes coming from the FAX Modem. This method is more reliable and also is not dependent on which RS-232 port is being used. Yes there are devices available to distinugish rings cadences. How this is done in Canada may be different than how this is done in the US. I mentioned one of these devices in my previous message. BTW, the Ring Indicator is simply an interrupt signal on the computer that can be polled or allowed to interrupt the CPU. It is implemented differently for the MFP-ST port and the SCC based ports on the Mega STe and TT030. On the Falcon030, the SCC port's RI signal is connected to the MFP, similar to the MFP-ST port. On a TT030, the MFP-2 based port (Serial 1) does not have a RI signal. Another factor is that the modem cable must also have the RI signal connected. There is no way to insure that every FAX Modem will report the same type of RI pattern for a specific Ring Cadence. From my experiences with various FAX Modems, just getting vendors to agree on what commands in a standard mean is sometimes asking alot. Charles @ NewSTar ------------ Category 4, Topic 24 Message 26 Sun Jan 16, 1994 ALGORHYTHM [DanielKeller] at 18:23 EST Charles, > If you open the FAX Manager CPX and keep its window open, but off to the >side, you can easily go back to this window and change the Current Output Path >prior to printing a different document. True, but I don't want to do that. I've got a FAX\OUTGOING folder set up for just that purpose -- outgoing faxes. > When Pagestream is configured to print to a disk file, then the FAX Manager >is not used and us unaware of the filename/path that you will select via the Right...we've discussed that earlier....hence, I've set up the CPX as you've recommended. > There is no way to do what you] are suggesting, unless the >application was changed to support it. That's what I had in mind............ ------------ Category 4, Topic 24 Message 27 Sun Jan 16, 1994 R.PERRY4 [Randy] at 22:15 EST Just downloaded the HSMODA02.LZD file from here in the ST roundtable. It's a collection of programs that replace the TOS serial routines, supposedly making them faster and less buggy. I'm using a Mega STe and found the following configuration usable with STraight FAX!: Copied to auto folder (in this order) DRVIN.PRG MFP.PRG The program SCC.PRG causes STraight FAX to give an error message saying the faxmodem could not be initialized, although it works alright with Interlink. Other computers (Falcon,TT) use different programs. The docs explain which to use (although they are badly translated from the original German). Don't know if the programs actually do what they say, but I'll try them for a while and see if I notice a difference. Randy Perry ------------ Category 4, Topic 24 Message 28 Mon Jan 17, 1994 GENIELAMP.ST [John G] at 18:20 EST Charles, How come the window right above the 'Configure Driver' buttin _always_ reverts to 'Original GDOS,' no matter how many times I cange and SAVE to 'SpeedoGDOS?' Am I doing something wrong? John ------------ Category 4, Topic 24 Message 29 Mon Jan 17, 1994 W.TURCZYNSK1 [Bill] at 20:33 EST Charles: I've printed somes faxs where parts of characters were missing but viewed okay, although the font used created characters that were very thin at places. If I "thickened" the window, it then printed fine. Since I'm using a Epson MX-80, a 9 pin printer. Would using a 24 pin printer eliminate the need the to "thicken" it? Or is this a problem when certain fonts are used? [Bill] ------------ Category 4, Topic 24 Message 30 Mon Jan 17, 1994 C.S.SMETON [NewSTar Tech] at 20:34 EST To: GENIELAMP.ST (John G), The Popup menu is used to simply select which driver that you wish to configure the default path into. Its state will be maintained by the XControl Panel Desk Acc as long as XControl is memory resident and as log as the FAX Manager CPX is not unloaded or all CPX's reloaded. A future version of the CPX will also save the last selected driver that the Popup displays and also save the path/file name for each of the drivers (i.e. Original GDOS, FSM/Font GDOS, Speedo GDOS, Pagestream 1.8x, Pagestream 2.x, Calamus 1.09x, Calamus S/SL, That's Write 2 Normal, That's Write 2 Fine and That's Write 3). This will allow finding the driver alot faster so that it can be updated. Charles @ NewSTar ------------ Category 4, Topic 24 Message 31 Mon Jan 17, 1994 W.TURCZYNSK1 [Bill] at 20:48 EST John: If your using MultiDesk Deluxe, don't put the XCONTROL.ACC in it! Use the CONFIG.CPX and make the STFAX.CPX memory resident. I had the same problem too! [Bill] ------------ Category 4, Topic 24 Message 32 Mon Jan 17, 1994 M.SQUIRE [Mike] at 20:59 EST Charles, >>I asked the other party what class his FAX machine was and he told me >>that his company had a brand-new FAX machine that did Class 2 and >>Class 3. My guess is that he was sending as Class 3 and that's why my >>Supra modem and STraight FAX ... >Back to the original problem... Can you find out the model/brand of >FAX Machine that your friend is using? The FAX machine in question is a Sharp, model UX-190. ... Mike Squire ------------ Category 4, Topic 24 Message 33 Mon Jan 17, 1994 C.S.SMETON [NewSTar Tech] at 23:11 EST W.TURCZYNSK1, The resolution of a 9 pin printer of 120 x 144 DPI is less than that of a 203 x 196 DPI Fine Rez FAX File. Some fine detail will be lost when you print to a 9 pin printer. The thinken command can make some of these areas visible when printing to a low rez type of printer. Charles @ NewSTar ------------ Category 4, Topic 24 Message 34 Tue Jan 18, 1994 GENIELAMP.ST [John G] at 00:17 EST Ah, okay, then it's suppose to revert back to 'Original GDOS' - in that it is not showing the currently configured driver, just the first of all possible drivers. I see now! John ------------ Category 4, Topic 24 Message 35 Tue Jan 18, 1994 A.FASOLDT [Al Fasoldt] at 08:19 EST John G., My CPX does that, too. Xcontrol is always active. (Thanks for the explanation, Charles.) Al ------------ Category 4, Topic 24 Message 36 Tue Jan 18, 1994 W.TURCZYNSK1 [Bill] at 19:27 EST Charles: That's what I was affraid of! Hmmm, I may invest in a new 24 pin printer. Since its been 10 years since I bought a printer, I'd say it's about time. Thanks for the reply. [Bill] ------------ Category 4, Topic 24 Message 37 Tue Jan 18, 1994 SUPRATECH [Scott A] at 19:37 EST That's why I'm here. ------------ Category 4, Topic 24 Message 38 Tue Jan 18, 1994 M.RIVMAN1 [MATT] at 20:02 EST Hi all, Just received Straight Fax 2.1 and installed. Will be using it with a ZOOM AFX faxmodem. (2400 data,4800 send, 9600 receive) To get the data line to work I had to set the AT&C2&w0 command. This got it working well. I cannot get the fax line to work properly. I have been able to connect to a remote machine, but get the message that _it_ disconnected unexpectedly, when my friend at the receiving end said his machine says I broke the connection. I tried setting the regesters in the fax location (W1?) to C1&D2 as someone had suggested, but still no go. Anyone got suggestion on how to get this thing running? Also, if I don't want to print from within STFax, do I need to have GDOS installed? Thanks, Matt ------------ Category 4, Topic 24 Message 39 Tue Jan 18, 1994 C.S.SMETON [NewSTar Tech] at 23:25 EST To: M.RIVMAN1, There is no need to set any special modem registers with a Zoom AFX FAX Modem. We have a Zoom AFX and there is no problem connecting to the FAX Machines or FAX Modems that we have tested. Do you know what type of FAX Machine that is on the other end? I would recommend making sure that Serial Fix 2.0 is installed in the AUTO folder and also download the SYSINFO program that was uploaded by TOAD-SERV. It will analyze the FAX Modem and system and write the results to a file, which you can archive and send to me (C.S.SMETON) as an attached file in GEMail. GDOS is used for printing FAXes in STraight FAX! and also for rendering GEM Metafiles into FAX format/viewing GEM Metafiles. If you would like to print by exporting FAX files to Image format and using another utility, then GDOS does not have to be installed. With Font GDOS or Speedo GDOS, there are minimal conflicts to worry about, which is very different than the original GDOS. Charles @ NewSTar ------------ Category 4, Topic 24 Message 40 Wed Jan 19, 1994 M.RIVMAN1 [MATT] at 00:50 EST Thanks for the oh-so-quick reply, Charles! I added the Serial Fix 2.0 back into my AUTO line up, and also set the Faxmodem memory register to &Y1 which always has it starting in fax mode. So far, I have tested it 3 times. The first file was created in STeno, and converted to fax file from ASCII. That is the one I couldn't get to work so many times. The receiving machine. Hmmm, it's one of those Fax/telephone machines. I'll have to ask my buddy the make and model #. The other two faxes I tried were attempted after both the SERFX20.PRG and &Y1 were added as variables. Both times the send seemed to work perfectly. I'll check out the SYSINFO prg. and let you know the make of the troubling fax machine... if I can't get it to work. Thanks again, Matt ------------ Category 4, Topic 24 Message 41 Wed Jan 19, 1994 A.FASOLDT [Al Fasoldt] at 08:43 EST Matt, You don't need any GDOS installed. Al ------------ Category 4, Topic 24 Message 43 Wed Jan 19, 1994 M.TROUPE [Helium] at 19:36 EST Matt, Don't know about your modem, but GDOS is only needed when you WILL be printing. I keep GDOS off all the time since I never receive any FAXes, only send them. ------------ Category 4, Topic 24 Message 44 Wed Jan 19, 1994 GRMEYER [Gordon/Sysop] at 19:43 EST Matt - Be sure to get the SYSINFO uploaded by TOAD-SERV. There are currently about 4 different programs using the "Sysinfo" name. ------------ Category 4, Topic 24 Message 45 Thu Jan 20, 1994 BBRADLEY [HOT DOG] at 00:23 EST OK... I'll bite (or byte)... what do I have to do to get my STraight FAX up and working on my Falcon. If I use BMAPFIX2 it configures the modem, dials the remote FAX, connects, then tries to hand shake with the remote FAX at every speed it can think of and tell me it can't establish contact... hangs up and tries again. Same results. Any ideas or suggestions? Thanx. ------------ Category 4, Topic 24 Message 46 Thu Jan 20, 1994 M.RIVMAN1 [MATT] at 00:49 EST Thanks all - Finally got things working. Decided to attempt installing FontGDOS again. Worked fine this time. (though any attempt to use the WordFlair prg from the ST Format cover still gives me a 'not enough memory for GDOS buffer' msg.!) (largest block free is over 1meg) Until I get used to converting incoming fax's to import into Calamus or PgS, I will most likely run FGDOS ala boot manager set up only when I plan to print from the STraight Fax prg. Still have been unable to get past the Training step trying to send to a friends Muratta fax/phone machine. After I see the 'training' msg, I get the 'Error - romote fax disconnected unexpectedly' msg. Sends to all other machines have been fine so far. Guess I'll keep experimenting with that one. (any suggestions?) Thanks again, Matt ------------ Category 4, Topic 24 Message 47 Thu Jan 20, 1994 J.SCHRAM at 02:00 EST Does anyone know if that $99 from MacWarehouse will work with STraight Fax? I don't know the brand but have seen messages in other areas talking about it being a 14.4K fax modem... Joe Schram ------------ Category 4, Topic 24 Message 48 Thu Jan 20, 1994 P.GRIFFITH2 [PGRIF] at 02:08 EST I've been having problems sending faxes to a Minolta and Brother fax machine. Both are top of the line models. I'm using a Zoom 24/96 fax modem and STFax 2.10 running from a Mega 4 w/TOS 2.06 at 16mhz. The modem negotiates a 9600 connection and then does nothing for about a minute, after which the connection is lost. I've been able to successfully fax to several other fax machines. I've also had some problems trying to fax to a friend using manual send and manual receive. The modem coneects but no data is transmitted. I've read the docs but can't seem to get this to work. I had no trouble getting my Zyxel modem to fax, although I never tried to send to the Brother or Minolta. When I get it back I'll try it, but in the meantime I'd like to get the Zoom to work. Thanks. Paul ------------ Category 4, Topic 24 Message 49 Thu Jan 20, 1994 THOMPSON2 [STYVWERX] at 09:40 EST Charles, Thought you might like to know how helpful the hints on moving the modem port on the TT, and exactly what buffer sizes to set have been. I had previously gone back to using v2.0, due to a problem with "barcode" lines on my incomeing faxes, but now, v.2.10 used as an accessory works like a charm. Looking forward to the further developments in the CPX configuration you mentioned. ------------ Category 4, Topic 24 Message 50 Thu Jan 20, 1994 C.S.SMETON [NewSTar Tech] at 19:08 EST Long Post Warning... STraight FAX! 2.10 Tech Support Notes 1/20/94 ===================================== Note: The following recommendations are based on test results that we have conducted at NewSTar Technology Management. These recommendations have proven successful in our testing. Individual results may vary, depending on the computer model, TOS version, serial port used, FAX Modem, etc. The latest version of STraight FAX! is version 2.10. Registered users of STraight FAX! version 2.00 can upgrade to STraight FAX! version 2.10 for free by downloading the upgrade from our support BBS (410-544-6999). Please call the BBS and leave private E-mail to "Charles", requesting the upgrade from version 2.00 to version 2.10. Registered users of STraight FAX! version 1.00 through 1.07 can upgrade to version 2.10 for $25.00 (US) by sending there original master disk, name, address and 10 digit Registration Number to: STraight FAX! 2.10 Upgrade Offer 570F Ritchie Highway Severna Park, Maryland 21146 USA 1. The STraight FAX! Master disk contains 3 patch programs (from Atari) that are for the following computers/TOS versions: a) TOS14FX2.PRG - TOS 1.04 (520 ST, 520STFM 1040ST, Mega ST2/3 & STacy) b) SERPTCH2.PRG - TOS 2.05 (Mega STe) TOS 3.05 (TT030) c) FPATCH2.PRG - TOS 4.00-4.04 (Falcon030) If you have one of these TOS versions, the STraight FAX! 2.10 Installation program will detect this and display a dialog box that will allow for installation of the proper patch. 2. There are additional patch programs that either replace or work in addition to the Atari patch programs, depending on the TOS version in use. If the computer is any model prior to a Falcon030, i.e. any ST, Mega ST, STe, Mega STe or TT030 model, with a TOS version of 1.00 through 3.06, then the Serial Fix 2.0 third party patch program is recommended for installation in the AUTO folder. This should be used in place of one of the above Atari patch programs for TOS versions 1.04, 2.05 or 3.05 and should also be used for other TOS versions (1.00, 1.02, 1.06, 1.062, 2.06, 3.06). Use of RTS/CTS Flow Control requires the Serial Fix 2.0 patch to be installed in the AUTO folder. Serial Fix 2.0 includes a CPX module that allows locking the RTS/CTS Flow Control mode on the serial port (Modem Port/Modem 1). STraight FAX! versions 2.00 and higher will override the RTS/CTS lock when accessing the Serial Port and restore the state of the RTS/CTS lock afterwards. Note: Do not install Serial Fix 2.0 at the same time as either TOS14FX2 or SERPTCH2. Serial Fix 2.0 contains the capabilities of these patch programs, so they should not be installed with Serial Fix 2.0, otherwise these patches may conflict with Serial Fix 2.0. Serial Fix 2.0 (SERFX20.LZH) is available from our support BBS and from the Atari ST support areas on major online services. The file listing for Serial Fix 2.0 on GEnie is listed below: ********************************* Number: 27506 Name: SERFX20.LZH Address: BPENNER Date: 930130 Approximate # of bytes: 10880 Number of Accesses: 521 Library: 2 Description: Serial Fix 2.0 is a patch program to correct a couple problems with use of ST/STe/TT Modem 1 port (or the only serial port for older ST's) with high speed modems requiring RTS/CTS operation. This version also includes SERPATCH and TOS14FIX from Atari and will automatically implement what fixes are required for your version of TOS. Serial Fix 2.0 is a universal fix and works with TOS versions 1.0 through 2.06 and 3.0 through 3.06. --------------- Use Quester's LHARC201 (lh5) to extract. Keywords: serial,fix,patch,rs232,modem,serpatch,tos14fix --------------------------------- 3. If the computer is a Falcon030 with TOS versions 4.00 through 4.04, then the Atari patch FPATCH2.PRG should be installed in the AUTO folder. When FPATCH2.PRG is installed, the Serial Port used by STraight FAX! should be set to "Device 7 (Modem Port)". Device 6 should not be used, as it is not connected to any physical RS-232 connector on the Falcon030. The Bconmap Fix 2 third party patch program is recommended to be installed in the AUTO folder so that it runs after FPATCH2.PRG. Bconmap Fix 2 will allow STraight FAX! (and other applications) to work with Device 6 or Device 7 as the Serial Port on the Falcon030. Bconmap Fix 2 (BMAPFIX2.LZH) is available from our support BBS and from the Atari ST support areas on major online services. The file listing for Bconmap Fix 2 on GEnie is listed below: ********************************* Number: 30081 Name: BMAPFIX2.LZH Address: H.CARSON1 Date: 930918 Approximate # of bytes: 2688 Number of Accesses: 168 Library: 2 Description: This is the latest version of the Bconmap Fix program for the Falcon Auto Folder. It can also be run as a program from the desktop. It should be plac aced after FPATCH2.PRG in your Auto Folder. It is a final (hopefully!) serial port fix. --------------- Note: Sysop unable to verify proper operation of file. Use Quester's LHARC201 (lh5) to extract. Keywords: Falcon,Bconmap,Auto,FPATCH2,Serial port, --------------------------------- 4. STraight FAX! will operate will all TOS versions known to date, including TOS 1.00 through TOS 4.04 and MultiTOS. However for optimal operation of RS-232 and File I/O, a newer TOS version is strongly recommended. For 520 ST, 520STFM, Mega ST 2/4 and STacy computers, TOS 1.04 can be installed in either a 2 chip or 6 chip configuration. For 520 ST, 520STFM, Mega ST 2/4 and STacy computers, TOS 2.06 can be installed in either a 2 chip configuration using an add-on card, such as the TEC board from Codehead Technologies. For the STe and MegaSTe, TOS 2.06 can be installed in 2 chip configuration. For the TT030, TOS 3.06 can be installed in 2 chip configuration. For the Falcon030, TOS 4.04 can be installed in a single chip configuration. TOS Version Recommendation Table ================================ Computer Model First Choice Second Choice -------------- ------------ ------------- 520ST 2.06 1.04 520STFM 2.06 1.04 1040ST 2.06 1.04 MegaST 2/4 2.06 1.04 STacy 2.06 1.04 STe 2.06 1.062/1.06 Mega STe 2.06 2.05 TT030 3.06 3.05 Falcon030 4.04 Please contact your Atari dealer for TOS upgrade availability. 5. STraight FAX! supports both older FAX Modems that do not support automatic baud rate sensing and newer FAX Modems (such as those that support V.42bis, V.32 and V.32bis Data communications) that do support automatic baud rate sensing. If the FAX Modem supports automatic baud rate sensing, then the Auto Baud parameter in the Modem Preferences should be enabled. This will allow for faster initialization of the FAX Modem. If FAX modem does not support automatic baud rate sensing, then the Auto Baud parameter should be disabled. While most FAX Modems that support automatic baud rate sensing, will operate with the Auto Baud parameter in either state, there are some FAX Modems that that support automatic baud rate sensing, that will not properly initialize if the Auto Baud parameter is disabled. In particular, the Zoom AFX and other FAX Modems based on the same Rockwell FAX Modem chipset require that the Auto Baud paremeter be enabled. These FAX Modems are Class 1 only FAX Modems that send at a maximum baud rate of 9600 baud, but receive at a maximum baud rate of 4800 baud and are 2400 baud data modems. This is a relatively inexpensive FAX Modem by current standards and sells in the under $100 range. 6. The RS-232 communications can also be enhanced by increasing the size of the RS-232 I/O Buffers for the specified Serial Port. Increasing the I/O Buffers can be accomplished using an external utility such as the AUXINIT.PRG (placed in the AUTO folder) that comes with Gribnif's STalker 3 terminal program. STraight FAX! also allows increasing the I/O Buffer sizes in the Modem Preferences. Increase the size up to 32767 bytes for both the Input and Output buffers for maximum throughput. 7. Older model US Robotics Sportster FAX Modems will have problems connecting to certian FAX Machines, such as Pitney Bowes FAX Machines. These Sportsters can be identified by the serial number on the bottom of the FAX Modem. If the serial number starts with 00026801 or higher for the Sportster 14400 FAX Modem or 00026501 for the Sportster 9600 FAX Modem, then the Sportster is a newer model. Please contact US Robotics if the Sportster is an older model. If the Sportster is a newer model, then a special Init String must be entered into the Modem Preferences to allow proper connection to Pitney Bowes FAX Machines. This special Init String is: S36=0 and should only be present when connecting to a Pitney Bowes FAX Machine. 8. STraight FAX! requires exclusive use of the specified serial port when sending or receiving FAXes. Other resident programs can interfere with STraight FAX!'s ability to communicate with the serial port. In particular if another terminal program is resident in memory, it may "steal" bytes arriving at the serial port away from STraight FAX! and cause it to fail to properly communicate and/or fail to initialize the FAX Modem. If another program is using the same serial port as STraight FAX!, try one or more of the following: - If the conflicting program has an internal disable feature, activate the disable feature when using STraight FAX!. - If the conflicting program can be set to another serial port (on computers with multiple serial ports), then set the program to use a different serial port when using STraight FAX!. - If the above does not solve the problem, quit the conflicting program or disable it from running it it is a desk accessory (i.e. such as Gribnif's STalker 3 terminal program that also runs as a desk accessory). With the advent of Atari's MultiTOS and Gribnif's Geneva multitasking operating systems and with the capability to run STraight FAX! as a desk accessory (as of version 2.10), many combinations can exist where both STraight FAX! and another program that uses a serial port are active at the same time. 9. Screen Saver programs should be configured to watch for RS-232 activity so that the Screen Saver does not activate while STraight FAX! is sending or receiving a FAX. If the Screen Saver activates while a FAX transfer is in progress, it may use sufficient CPU time to interfere with STraight FAX! Depending on the Screen Saver in use, the method it uses to detect RS-232 activity may or may not detect the RS-232 activity of STraight FAX! Note: While STraight FAX! is waiting to send or receive a FAX, operation of a Screen Saver should not cause any problems, as long as the Screen Saver deactivates when RS-232 activity begins. 10. Some FAX Modems support both the EIA standard Class 1 and the defacto standard Class 2 modes of operation. STraight FAX! 2.00 and higher supports both modes of operation. Recently the EIA approved the Class 2 standard, however it is very different from the defacto Class 2 standard that has been in use. The official EIA Class 2 standard is known as Class 2.0, to avoid confusion. STraight FAX! 2.10 does not support Class 2.0. The only FAX Modem that supports Class 2.0 to the best of our knowledge is the US Robotics Courier HST FAX Modem. Older Courier HST FAX Modems mat require an upgrade to support Class 2.0, however the Courier HST FAX Modems also support the Class 1 standard. Class 2.0 support is being evaluated for support in a future version of STraight FAX!. If the FAX Modem supports both Class 1 and the defacto Class 2 modes (such as the Supra FAX Modem Plus, Supra V.32/V.32bis and Zoom FAX Modems), then both modes should be tried, as one mode may provide better results over the other. As of STraight FAX! 2.10, separate parameters are available for seting the FAX Class for sending and receiving. 11. Phone Line wires should be isolated from AC power cords and other wiring to minimize phone line noise and interference. Phone line noise can disrupt FAX communications or cause poor quality FAX transmission. 12. FAX Modem vendors upgrade the firmware in the FAX Modem to increase compatibility and to add additional features. Please check the firmware version in your FAX Modem using one or more of the following commands, sent from a terminal program: ATI3 AT+FREV? (Class 2 FAX Modems only) Note: the command to return the firmware revision be different for some FAX Modems, please refer to the FAX Modem manual if the above commands are not sucecssful in returning the firmware revision. It is strongly recommended that you have the latest firmware revision for your FAX Modem. Please contact the FAX Modem maufacturer for firmware upgrade availability and pricing. 13. FAX Modems that also support 14400 baud V.32bis data communications may also support 14400 baud (V.17) FAX communications. Most FAX Machines are limited to 9600 baud FAX communications. Unless it is known that the remote FAX Machine/Modem supports 14400 baud, it is recommended that the FAX Baud Rate in the Modem Preferences be set to 9600 baud. In many cases this will reduce the handshaking time between the FAX devices. - END - (c) 1994 NewSTar Technology Management ------------ Category 4, Topic 24 Message 51 Fri Jan 21, 1994 M.RIVMAN1 [MATT] at 21:09 EST OK folks, Now I'm confused. After reading the post from C. Smeton about the importance of the SERFX20 prg/cpx I added the cpx to the CP. The odd thing is... when sending a fax, it changes from the locked, to the unlocked position. I know the post said STFAX would override the Serial Fix patch, but I thought locked would be the desired way? Of course... I am not the most knowledgeable in these matters... after all, I went 'cheap' on the ZOOM AFX and now I can't get into some of the mass produced phone/fax machines out there! Well, they answer, but never stay connected through the 'training' time. (what can I say...Grampa Al... U wuz rite!) <G> Matt (attempting to save for that Supra 14.4!) ------------ Category 4, Topic 24 Message 52 Fri Jan 21, 1994 R.SCHILLING [Rob] at 21:21 EST Charles, I had a problem receiving a Fax today from a Pitney Bowes machine. ST FAX detected the answer tone, but that was it. The ID line of the sending machine was dispalying something like FST1+++ FST1+++ FST1+++. This is the first problem I've encountered so I'm not too worried, but do you have any suggestions to correct the problem? Thanks--Rob ------------ Category 4, Topic 24 Message 53 Sat Jan 22, 1994 C.S.SMETON [NewSTar Tech] at 00:17 EST To: R.SCHILLING, What FAX modem do you have. Sportster FAX Modems (older models) can not connect to Pitney Bowes FAX Machines. Please check the message that I posted a few days ago about this. To: M.RIVMAN1, Locking the RTS/CTS mode with the Serial Fix 2.0 CPX is for use with older programs, such as the original Flash, that do not have an option of setting RTS/CTS mode. STraight FAX! has an option to set RTS/CTS or XON/XOFF mode. If the RTS/CTS mode was locked by the Serial Fix 2.0 CPX, and was not unlocked by STraight FAX!, you would not be able to use XON/XOFF mode in STraight FAX!. STraight FAX! would try to set XON/XOFF mode in the computer, but would not be able to do so. STraight FAX! would be able to set XON/XOFF mode in the FAX Modem, so there would be a problem sending as the modem and computer would be using different flow control modes. Since STraight FAX! 2.00 and up unlock the RTS/CTS lock in the Serial Fix 2.0 CPX, it does not matter what state it is in. What is important is what STraight FAX! has set AND that Serial Fix 2.0 is installed in the AUTO folder. Please refer to the Serial Fix 2.0 documentation for more info on using the CPX. To: All, If you download our System Information program (SYSINFO.ZIP, file number 31589), you can send the results (SYSINFO.TXT) file to us via GEnie F-Mail. Please ZIP the file before sending. It would also be helpful to edit this file with a text editor and place your name and address along with the Registration Number at the start of the file. Charles @ NewSTar ------------ Category 4, Topic 24 Message 54 Sat Jan 22, 1994 A.FASOLDT [Al Fasoldt] at 03:03 EST Matt, I'll resist telling you "I told you so." (Sorry, I just did it....) :) Al ------------ Category 4, Topic 24 Message 55 Sun Jan 23, 1994 M.RIVMAN1 [MATT] at 00:18 EST Charles, I guess I'm pretty obtuse, as I'm still puzzled! If STraight Fax! unlocks the Serial Fix 2.0 CPX and uses XON/XOFF to talk with the computer, does it then relock RTS/CTS mode when sending fax data? I have the RTS/CTS selected in the 'modem' preferences menu within STraight Fax!. Should I be using the XON/XOFF option? (MSTe TOS 2.05) Also, I'll take it that it is the nature of this inexpensive ZOOM AFX that prohibits STraight Fax! from sending a fax to some fax machines. (As I said, I have always been able to connect, but contact is broken during the time the 'training' msg. is on the STraight Fax screen, and so far, _always_ by the receiving machine.) Guess I really want to be sure that changing modems will rid me of this 'incompatability', and that I have tried everything I can within STraight Fax! to correct it. My ignorance is maddening, but you don't learn, if you don't ask! Many thanks, Matt ========= Al, Boy, I hate it when it does that! <G> Matt ------------ Category 4, Topic 24 Message 57 Sun Jan 23, 1994 M.TROUPE [Helium] at 10:12 EST Matt, They were assuming you were using the default XON/XOFF. If you leave it selected as RTS/CTS then SERFX20 will stay locked. If you are not having problems with RTS/CTS then there is no need to change it. I run with RTS/CTS for both data and FX using TOS 1.00. Haven't had a problem since I went to the 1.7J (or H?) ROMs in my SUPRA. I now have the 1.8 version and still have not had any problems. ------------ Category 4, Topic 24 Message 58 Sun Jan 23, 1994 M.RIVMAN1 [MATT] at 20:51 EST M.Troupe [Helium] Thanks for the response. The odd thing is, everything seems to be working OK, it's just that when I run STraight Fax!, and call up the Serial Fix 2.0 CPX, it shows it is unlocked. If I quite STFAX and check it from the Desktop, it shows as it should be... locked on RTS/CTS. (I am currently in Aladdin.PRG and checked the SerFix CPX.. it's locked...Hang on a sec... I just switched over to STFAX to check. It seems that the SERFIX CPX only shows RTS/CTS as unlocked when the modem is in Auto Answer mode. When Auto Answer is disabled, the CPX shows as locked. I give up. I guess there is nothing I can do within the STraight Fax! prg that will make this modem able to send fax data to those few machines I can't now reach. Let's see... I've got a Computer Shopper around here somewhere... <G> AArrgh! How can anyone say ignorance is bliss!!!??? I just get crazy when I don't understand something. Matt ------------ Category 4, Topic 24 Message 59 Mon Jan 24, 1994 M.TROUPE [Helium] at 06:40 EST Matt, Go over to the OMNI technologies and check out their $125 external 14,400 Faxmodem. It may do what you want it to do. I will find out later this week if they are any good since I sent one to my brother and I will have him fax around and see if it does what it says. ------------ Category 4, Topic 24 Message 60 Mon Jan 24, 1994 M.RIVMAN1 [MATT] at 18:57 EST Helium - OMNI technologies? Where's that? I'll be interested in the tests you brother makes. Thanks, Matt ------------ Category 4, Topic 24 Message 62 Mon Jan 24, 1994 C.S.SMETON [NewSTar Tech] at 20:09 EST To: All Supra FAX Modem owners, The following is provided as a service to Supra FAX Modem owners. The information below was obtained from Supra's support area on another service. NewStar Technology Management takes no responsibility for the accuracy of the information below. Please send E-Mail to SUPRATECH here on GEnie for additional information. Note: Supra has changed the chipset in their V.32bis and 144LC FAX Modems to a newer Rockwell chipset. The firmware version numbering is different for the new chipset. Please refer to the information below to determine if a firmware update is available or necessary for your FAX Modem. Use the SYSINFO program that was uploaded to the ST RT File Library to determine the exact chipset and firmware in your FAX Modem. Note: Based on information provided to us by a user who ran the SYSINFO program on a newer model Suprta 144LC, this FAX Modem is now both Class 1 and Class 2 compatible. However, the firmware ROM in the FAX Modem did not have the Silent Answer support in it. We have heard that this may have been a production error and update firmware is available to correct this problem. Please contact Supra if your 144LC or V.32bis FAX Modem does not support Silent Answer (as reported by the SYSINFO program). Thank You, Charles @ NewSTar +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Updated 16 January 1994 Matthew Eric Alford Supra Corporation File: ROM.txt ROM INFORMATION FOR SupraFAXmodems. You do NOT need a ROM upgrade for your modem if you currently have: - SupraFAXmodem Plus, 24/96i, or 144PB - SupraFAXmodem V.32, V.32bis, 144LC with 1.7/1.8 ROMs - SupraFAXmodem V.32bis, 144LC with 1.40 ROMs ------------------------------------------------------------------------------ - You might want to consider upgrading the ROM in your modem if: - ATi3 reveals v1.000; v1.200-C, H, J, or L An upgrade to the current 1.8x ROM will help with fax and data connections under adverse telephone line conditions. - ATi3 reveals v1.7x and you are having faxing problems, especially with drop- outs between pages. There is only a subtle difference between the 1.7x and 1.8x code in the faxing. An upgrade from 1.7x to 1.8x is not recommended for most users. ------------------------------------------------------------------------------ - Summary: SupraFAXmodem 24/96i: Rockwell ATF chipset. No ROM upgrades available. SupraFAXmodem Plus: Rockwell 9624 chipset. No ROM upgrades available. SupraFAXmodem 144PB: Rockwell ACL chipset. No ROM upgrades available. SupraFAXmodem 144LC: Rockwell AC and ACI chipsets. The current ROM for the AC modem is 1.80-05x. The current ROM for ACI modem is 1.40-C05. SupraFAXmodem V.32: Rockwell AC chipset. Current ROM is 1.80-05. SupraFAXmodem V.32bis external: AC and ACI chipsets. Current ROMs are 1.80- 05 and 1.40-06 respectively. SupraFAXmodem V.32bis internal: AC and ACI chipsets. Current ROMs are 1.80-05p and 1.40-06p respectively. -------------------------------------------------------------------- ROCKWELL CHIPSET AND ROM INFORMATION When Rockwell issues a new chipset, they also release new code for the ROMs. The AC chipset started out with ROM code 1.000 and has now progressed to 1.80x. We are currently building modems based upon the Rockwell ACI and ACL chipsets which are basically the same except the ACL uses less power (we use it in the 144PB internal modem for the Powerbook). The ACL modems use ROM v1.298 and the ACI modems use 1.40x. ROM numbering starts over for each new chipset. --------------------------------------------------------------------- ROM INFORMATION for the SupraFAXmodem 144LC, V.32, and V.32bis The current ROM revision can be obtained from the modem by issuing ATi3 from your terminal software. Examples of terminal software include Procomm, Telix, Comit for DOS or Microphone, Zterm, White Knight for the Macintosh. The resulting code will looks something like: V1.200-H TR14-Jxxx 053 The example above shows us that the modem has Supra version -H of Rockwell's 1.2 code. The V.32 and V.32bis modems were originally issued with V1.000 and quickly updated with V1.200 code in early 1992. By October, 1992 the final 1.2 upgrade offered was the V1.200-H and -J (identical except that -J had caller id). The 1.2-H and -J code was the most reliable and stable code from the 1.000 and 1.200 series of releases. Improvements included increased compatibility with a wider range of fax machines and the inclusion of the S109 and S110 registers for improved connections under marginal telephone line conditions as well as fall-forward/back capability to compensate for changing telephone line conditions. The V.32bis internal for DOS started shipping in late 1992 with V1.200-H ROMs. These ROMs exhibited buffer flow problems in some machines and were replaced with V1.200-L ROMs. Supra did not offer a caller id upgrade for this modem under the 1.200 code (-J ROMs exhibit the same problems as -H ROMs in this modem). Early in 1993 Rockwell released a new chipset and 1.7 ROM code to go with it. The Supra V.32, V.32bis, and 144LC modems were manufactured with 1.7x ROMs from approximately March through mid-August of 1993. The 1.7 code was only designed to be compatible with the new Rockwell product. Supra modified the code and released 1.70b as an upgrade for modems containing ROM code 1.2/earlier. New features in the 1.7 ROM included adjustable busy signal detection, caller id, Silent Answer capability with FAXstf (Macintosh), and enhanced handling of connections under marginal telephone line conditions. The 1.70b ROM had all of the data enhancements and most of the fax enhancements of the 1.71x ROMs. Current ROMs for the AC-based modes contain 1.8x code which is compatible with all new and existing Supra V.32 and V.32bis modems. They are the same as the 1.71 ROMs with additional fax negotiation features. These ROMs work with all of our AC based V.32 and V.32bis modems. In July, 1993 Supra released the 144LC modem with an AC chipset and 1.71 ROMs. In August, we decided to make the Silent Answer feature available for these modems and released the 1.80x upgrade. November, 1993: Switched over to the ACI chipset for the V.32bis internal, external, and 144LC with v1.40 ROMs. These modems are using the new ACI chipset so the ROM numbering started over with 1.4 (as compared to the AC chipset which is currently on ROM v1.8). ----------------------------------------------------------------- To Order a ROM Upgrade for your SupraFAXmodem V.32 and V.32bis please provide: - Name: - Mailing Address: - Telephone Number: - Modem serial number: - Current ROM revision number (can be obtained from the ATi3 command): - Modem data pumprevision (can be obtained from the ATi7 command): - Modem model: - V.32 - V.32bis internal - V.32bis external - Payment: $19.95/set of ROMs (add $15 for shipping outside North America) - VISA/MC# - expiration date: - name as it appears on the card: - billing address if different from shipping address: - signature: - Check or money order in US Funds Please remit this information via: - Fax 503/967-2401 - Internet: Supratech@supra.com - CompuServe Email (not via the forum): 76004,565 - Supra BBS: 503/967-2444 - Voice: 503/967-2480 or 800/727-8772 - Mail: ATTN: ROM Upgrade Supra Corporation 7101 Supra Dr SW Albany, Oregon 97321 USA MATT :) - Supra Technical Support, Matt@Supra.com, 76004,565 ------------ Category 4, Topic 24 Message 63 Mon Jan 24, 1994 M.TROUPE [Helium] at 21:03 EST Matt, It is the 15th on the list when you log on. Found in the GEnie Mall. ------------ Category 4, Topic 24 Message 64 Mon Jan 24, 1994 R.SCHILLING [Rob] at 21:33 EST Joe, Yes, the $99 fax modem from mac Wherehouse works fine with ST FAX. I have both. Rob ------------ Category 4, Topic 24 Message 65 Mon Jan 24, 1994 B.WILLIAMS50 [Brad W.] at 22:49 EST ******************* Hey folks - I just got a Zoom VFDX from Toad and, upon replacing my trusty Supramodem 2400 (which I'm using for this message) with it I can't use Aladdin. The program doesn't seem to speak to the modem correctly. I can get it to ATDT a # from manually typing on the Terminal screen but no auto log-on. It faxes fine with Stfax (A marvelous program I must add.) I hope this isn't too off-topic but I figured someone in this area might have had this problem.. Thanks, Brad in Chicago ------------ Category 4, Topic 24 Message 66 Tue Jan 25, 1994 M.RIVMAN1 [MATT] at 00:10 EST Brad, Get to Aladdin's terminal screen, and type AT&C1 and hit enter. Your modem should return an OK. Then try logging on with Aladdin. I had the same problem with the ZOOM AFX I got recently. Changing the DCD setting with the &C1 command fixed all. Some machines may need the &D1 or& D2 also. If all is well, you can save the command to the modems Non Volitile Memory using the &Wn command. (the n is the memory location you want the command saved to.) You will probably want to do this so you don't have to remember to do it each time you log on. In the AFX, &W0 will write to the Data (2400 baud) memory, and &W1 writes the command to the Fax (9600 baud) memory. Your manual will show you which is which. ;-) Send me some Email if you need more help with it. Matt ------------ Category 4, Topic 24 Message 67 Tue Jan 25, 1994 B.WILLIAMS50 [Brad W.] at 02:13 EST ***************** Thanks, Matt - that sure enough did the trick! Brad in Chicago ***************** ------------ Category 4, Topic 24 Message 68 Tue Jan 25, 1994 MUSE [Tomas] at 04:37 EST Nice work, Matt. Nice guy of the week award to you! ------------ Category 4, Topic 24 Message 69 Tue Jan 25, 1994 A.FASOLDT [Al Fasoldt] at 08:38 EST Matt, Thanks for stepping in so quickly with the answer. Al ------------ Category 4, Topic 24 Message 70 Tue Jan 25, 1994 HEAD.TRIP [Wayne] at 22:35 EST Hi, I discovered that my Supra 144LC modem had the manufacturing problem and was lacking Silent Answer. This was only after Charles @ NewSTar Tech. tirelessly helped me track the problem (Thanks Charles!). I wanted to say that after trying numerous attempts to contact Supra for a 'fix', my Atari dealer gave me this # (800) 727-8772 The girl who answered was very helpful and immediately put through an order (no charge) to send out my ROMs. This was after 2 FAXes, numerous E-Mail, etc. to Supra. So, USE THIS NUMBER if you have the problems mentioned in Charles' post. Wayne - Tuesday, January 25, 1994 - 04:22 p.m. PST ------------ Category 4, Topic 24 Message 71 Tue Jan 25, 1994 M.RIVMAN1 [MATT] at 23:48 EST Aw shucks guys, weren't nuthin'! ;-) Glad I could help out, Brad. Matt ------------ Category 4, Topic 24 Message 72 Thu Jan 27, 1994 A.FASOLDT [Al Fasoldt] at 03:26 EST Wayne, I don't think Supra has girls working for it. Or boys, for that matter. The employees are all adults. Al ------------ Category 4, Topic 24 Message 73 Thu Jan 27, 1994 P.GRIFFITH2 [PGRIF] at 20:28 EST I am trying to print faxes from STFax 2.10. I am using FontGDOS. When I select the FX-80 driver that came with FontGDOS(Device 21), I can print to my printer, a Citizen GSX-200, 9-pin. When I select the STFAXSFM.SYS(device 22) driver, the file is printed to a disk file. Is this what is supposed to happen? The FX-80 printer driver does a lousy job, I would like to print right from STFax and get a better printout. I've read all of the READ.ME files and the manual for the program, but I'm still confused. Any help would be appreciated. My system is: Mega 4 ST w/T-16, ICD LINK and booter software, Citizen GSX-200 printer, Zyxel modem. Thanks. Paul ------------ Category 4, Topic 24 Message 74 Thu Jan 27, 1994 R.SCHILLING [Rob] at 21:18 EST Charles, I was having problems connecting to Pitney Bowes from my LineLink 144e fax modem. Any ideas why? Thanks--Rob ------------ Category 4, Topic 24 Message 75 Thu Jan 27, 1994 C.S.SMETON [NewSTar Tech] at 21:48 EST To: R.SCHILLING, Several FAX Modems have problems connecting to Pitney Bowes FAX machines, including the US Robotics Sportster FAX Modems. you might want to contact the modem vendor for a firmware upgrade, if one is available. To: P.GRIFFITH2, STraight FAX! prints via GDOS. If you print to a normal printer driver, it should print the selected FAX files to the best resolution capability of the printer. The STFAXxxx.SYS GDOS printer drivers will print to disk FAX files, instead of printing to a printer. These drivers are not normally used from within STraight FAX! to print a FAX file to another FAX file. They are meant for printing from within other applications, such as Atari Works to allow printing to disk pages from a document into a series of FAX files that can later be transferred with STraight FAX! To get better quality output, you will need a better printer that has a higher resolution. A fine rez FAX is 203x196 DPI. The FX80 9-pin driver prints at 120x144 DPI. If you print a FAX to a 9-pin printer some quality is lost due to the lower resolution. If you printed to a 300x300 DPI device, such as a Desk Jet or Laser printer, th output would be of much higher quality. Charles @ NewSTar ------------ Category 4, Topic 24 Message 76 Thu Jan 27, 1994 M.RIVMAN1 [MATT] at 23:42 EST Paul, I believe that the STFAXFSM.SYS driver is doing what it is supposed to. The file it is outputting to disk is a fax format file. Just as the STFAX PageStream or Calamus driver, when loaded into their respective programs, will print a PgS or Calamus file, in fax format, to disk. The file will use the .J01 extention, this tells us it is a fax file. (For use in STraight Fax!) I don't use GDOS too often, so I can't be of much help there, but you might see if your printer does any other emulations. Perhaps one of the other FontGDOS drivers will give better output. Hope this helps, Matt ------------ Category 4, Topic 24 Message 77 Fri Jan 28, 1994 P.GRIFFITH2 [PGRIF] at 00:53 EST Thanks Charles and Matt for your replies about printing with STFax and FontGDOS. My printer manual tells me that the Citizen GX-200 will emulate either an Epson FX-850 or an IBM Proprinter III with resolution at 240 dpi horizontal and 216 dpi vertically. Will SpeedoGDOS help me get better printouts than FontGDOS or do I am I expecting too much from my printer? Paul P.S. I will d/l some of the archives of this topic. ------------ Category 4, Topic 24 Message 78 Fri Jan 28, 1994 C.S.SMETON [NewSTar Tech] at 01:07 EST P.GRIFFITH2, Speedo GDOS uses scalable fonts and bitmapped fonts. The scalable fonts from Bitstream are of very high quality. Font GDOS only uses bitmapped fonts, and the quality of these can vary from very good to not so good for public domain bitmapped fonts. STraight FAX! does not use fonts when it prints a FAX file, it just uses the printer driver to scale a bitmap page (which is what a FAX file really is) to the output device. Your printer has emulation modes for an Epson FX at 120x144 DPI and also an IBM Proprinter at 240 x 216 DPI. You need to find out if one of the other supplied printer drivers that come with Font GDOS and Speedo GDOS will work with your printer in the IBM Proprinter emulation mode. Try looking in the Speedo GDOS topic in Cat 14 or send E-Mail to Mike Fulton at Atari (MIKE- FULTON). He may be able to tell you if a driver is available to do this. Charles @ NewSTar ------------ Category 4, Topic 24 Message 79 Sat Jan 29, 1994 G.GRAHAM9 [Glenn] at 15:20 EST Just wondering if anyone has tried SRraight FAX with a Practical Peripherals PM14400FXMT. I tried the test program on it but there seemed to be a few unknowns and this perticular modem was not on the list. Maybe I need to configure the modem first??? ------------ Category 4, Topic 24 Message 80 Sat Jan 29, 1994 P.GRIFFITH2 [PGRIF] at 20:39 EST Glenn, The test program from Toad finally works on my modem (Zyxel), but gives a lot unknowns on my system too. Paul ------------ Category 4, Topic 24 Message 81 Sat Jan 29, 1994 R.PERRY4 [Randy] at 21:10 EST I recently upgraded to version 2.1 (from 1.7) and am very happy with the improvements, but I have a couple of questions: How much memory does STraight FAX! need when run as a desk accesory? I have 4 meg in my Mega STe and am able to receive a fax while running Touchup (which leaves 400K system memory) but can't receive while running Pagestream (which leaves 70K system memory). Is it possible to scale received fax pages so the whole image will be within the selected Speedo GDOS printer limits. With some faxes I receive, I have to convert to IMG, import and scale within Calamus, and then print out in order to see the whole fax. Randy ------------ Category 4, Topic 24 Message 82 Sun Jan 30, 1994 M.RIVMAN1 [MATT] at 00:00 EST Glenn, If the modem is Hayes command compatible you can issue the AT&V command to print to screen the modems set commands. I think to work correctly with STraight Fax! you must issue the command AT&C2 (C1 might also work) The command to display settings, and what those settings mean should be in your manual. If the modem has Non-Volatile RAM, you will be able to store the setting to a memory register (&W0,W1 etc) so you will only have to enter the setting once. Hope this helps, Matt ------------ Category 4, Topic 24 Message 83 Sun Jan 30, 1994 G.GRAHAM9 [Glenn] at 14:15 EST I was mistaken about "not on the list". I had it confused with DosFax Lite that I got at the same time I got the modem. STraight FAX! (TM) Modem Testing Program... --- Written By David C. Troy (C) 1993 Modem Class : 0 (Data), 1 FAX, 2 FAX Caller ID : Not Present FAX Speed : Unknown Silent Answer : Not Present Chipset : (c) Practical Peripherals Inc., Firmware Info : PM14400FXMT [6R1] Version 2.17 Buffer Size : 66 Flow Control : Available Tested On : Sun Jan 30 03:02:50 1994 Modem is STraight FAX! (TM) Compatible! This is what the test program says. I have the &V option and those settings (Matt) are as you suggested. I guess I can assume It will work, but some confirmation from another PP owner would sure make up my mind! :). <Glenn> ------------ Category 4, Topic 24 Message 84 Sun Jan 30, 1994 M.WEILERT2 [Matt] at 20:50 EST Other Matt :-) RE: msg 38 I had a problem similar to yours, my STfax 2.1 wouldn't initialize the fax part of the modem. My SupraFax 14.4 worked fine on GEnie and thru STalker to a mainframe internet port. I'm really not sure why this worked, but I set mine to Autoanswer, saving it with the &w command and now everything is hunky-dory! I've sent and received at 9600 and downloaded from GEnie (via Alad 1.62). I also shut off the modem connect screel (is that a word?) with the &M3 command. I think these are stock Hayes commands so they might do for you what they did for me. I sent e-mail to Charles, but I got a return receipt that I spelt his name with an A (Smeaton instead of Smeton- Sorry Charlie!! couldn't pass that up, the chance to use that line I mean, not misspell Charles' name) so I'll suppose I'll resend it to learn "how" I got my new "productivity tool" to work. Later, Matt ------------ Category 4, Topic 24 Message 85 Sun Jan 30, 1994 C.S.SMETON [NewSTar Tech] at 23:25 EST To: M.WEILERT2, Please check the tech notes that I uploaded a few messages back. Also, please download the SYSINFO.ZIP that is in the ST RT File Library and run SYSINFO.PRG. ZIP the results in the SYSINFO.TXT file created and then upload them to me (C.S.SMETON) as a file in GEMail. To: G.GRAHAM9, The PPI FAX Modems are Class 1 and Class 2. Some use the Rockwell chipsets and firmware, which is what the Supra and Zoom FAX Modems use. We have not tested every one of the PPI FAX Modems, but the 2400 FX96SA FAX Modem has been tested and works. Note: PPI uses a different command (AT%CCID=1 vs. AT#CID=1) command to enable Caller ID. Support for PPI's method of enabling Caller ID will be in the next version of STraight FAX!. Note: we cant test every FAX Modem as there are literally hundreds of different FAX Modems on the market. Many are similar as they use chipsets and firmware from the same companies (Rockwell, Sierra and Exar). We have purchased what seem to be the most popular FAX Modems and use them in-house for testing. Our Beta testers have a number of other FAX Modems that they test and the purpose of the SysInfo program is to give the user some idea of exactly what type of FAX Modem they have, i.e. a bit more information than is written on the box, such as firmware revision, chipset vendor, etc. > How much memory does STraight FAX! need when run as a desk > accesory? I have 4 meg in my Mega STe and am able to receive > a fax while running Touchup (which leaves 400K system memory) > but can't receive while running Pagestream (which leaves 70K > system memory). The amount of memory used will vary depending on the TOS version and the screen resolution. It will be somewhere in the vicinity of 400k bytes. The problem with Pagestream is that it allocates (hogs) all of the available RAM when it runs. This leaves none for STraight FAX! to use. Try enabling Auto Receive prior to running STraight FAX!. If you have Multi-TOS or Geneva, you can limit the amout of RAM a program can allocate. Otherwise, there is a PD desk acc called DC Reserve that can reserve a set amount of RAM so that some is left over when running a program such as Pagestream. > Is it possible to scale received fax pages so the whole image > will be within the selected Speedo GDOS printer limits. With In the FAX Receive Log Entry Info dialog, it will display the height of each page (as of v2.10). Make sure that the page size is not larger than the page size in the Print Preferences. You can scale the size of any image using the FAX Size View command and with the Clipboard using the various Image Pasting options. To: M.TROUPE, > Go over to the OMNI technologies and check out their $125 external 14,400 If you have access to one of these FAX Modems, can you post the results of the Modem Test part of the SysInfo program here? Charles @ NewSTar ------------ Category 4, Topic 24 Message 86 Mon Jan 31, 1994 M.TROUPE [Helium] at 19:33 EST Charles, I do not know at present if they have it set up since they are in GA and I am in CT. I will see if I can get the info though. I will try to have the info by Thursday. ------------ Category 4, Topic 24 Message 87 Tue Feb 01, 1994 M.RIVMAN1 [MATT] at 02:52 EST Hi folks, Charles, I'm a bit lost and can't seem to find answers in the manual or beta doc's. I'm obviously missing something. I've just created and sent a cover page only. Transmission OK, 100%. I then went to VIEW the COVERPAGE.J01 and of course, it is very large. Easy enough to select the Half Page size. It's still larger than the letter size page I have set for though. When viewing, the graphic, then lots of space, and the 'normal' STraight Fax! cover copy shows, but only up to the end of the TO: section. None of the text from the FROM: section to end were shown onscreen at all. Also, when I print it out via FontGDOS and Canon BJ10ex, it is printed at the expanded size. (Later today I will find out what the receiving machine's output looked like) Calling the Page Size option from the File menu gets a dialog box msg. which states: ! ERROR In Alert Format, and allows me 3 buttons (labled 1,2,3) to sellect. Selecting any one of them will read the disk in drive and seems to reset the screen. What do the #'s 1,2 and 3 refer to? If, after selecting any one of these #'s, I attempt to call the Page option under the Preferences menu, I get bombs. Sometimes 2 sometimes up to 4. What _should_ I see when I access this Page size option from under File? Also - I can't for the life of me figure out how to have the output at real letter size. All page settings are set to letter, but the output is much larger than the original doc was in Calamus. Even the point size of the type is larger than that it was written in. Of course, perhaps this is what I should be able to set under Page size (in the File menu) <G> This occurs on clean and fully loaded systems. (MSTe 4 meg TOS 2.05) Thanks, Matt ------------ Category 4, Topic 24 Message 88 Tue Feb 01, 1994 J.KRZYSZTOW [JEFFREY] at 22:08 EST Glenn, I have been using the Practical Peripherals PM14400FXMT for about a year with STraigth Fax and never had any problems! The modem is excellent as well as the software 8^)! Jeffrey ------------ Category 4, Topic 24 Message 89 Wed Feb 02, 1994 R.STEGELMANN [Rolf] at 03:09 EST Charles, Thanks for your response (msg #14). Sorry it took so long for me to respond, but I was a survivor of the Norhtridge earthquake. It took me a while to get things back together. My keyboard was a casualty. The monitor (17") landed on it--trashed some of the keys (had to get a new keyboard) . Fortunately the monitor kept on going into my soft chair instead of the floor, so it is OK. Anyway, to get to the point on the submenu problem. I agree with your analysis that it is something with the MultiTOS/AES/Cyrel combination. I wrote a simple C program to test submenues and sure enough they crash so it is has nothing to do with STraight FAX. I will check with CYBERCUBE. So I guess I won't need to send you my TT030/Cyrel card and monitor after all ;-). Rolf ------------ Category 4, Topic 24 Message 90 Thu Feb 03, 1994 J.MORRISON38 [~ Jimmo ~] at 20:28 EST Charles... First off, let me say... The more I use STraight FAX!, and master more of the features and short-cuts, the more I enjoy it. (I LOVE faxback services!!!) I have found that one of the items I fax quite often are press- releases or bulletins that I have pulled off of BBS's; most of these BBS's are IBM-based. Many of these 'basically-text' files have been embellished with the IBM line- drawing characters. Actually, quite attractive headings and graphics can be accomplished with these characters. When I print these out on my laser, using the symbol set 'HP IBM-US', they print beautifully. When I fax these to someone else though, they of course are converted via the characters in FINE.FNT, which is GEM-based. Needless to say, the line-drawing characters no longer appear, and the faxes look very bad. *Are versions of NORMAL.FNT and FINE.FNT available that would translate characters to fax format based on the IBM-US character set? *If available, would it then be possible for a future STraight FAX! to allow a FONT option when converting text files? I KNOW this is an Atari program, but the ability to work even better with the rather substantial IBM world and all its files would just be an extra plus for STraight FAX!. ~ Jimmo ~ ------------ Category 4, Topic 24 Message 91 Fri Feb 04, 1994 HEAD.TRIP [Wayne] at 00:29 EST >Wayne, > >I don't think Supra has girls working for it. Or boys, for that matter. The >employees are all adults. > >Al Al, I don't remember the context of my post, but I'm sure it wasn't critical of Supra - or the Adult Female (Person?) who helped me. I'm not sure why you're bothering to post stuff like that - I didn't see a ' <g> ' so I assume you were scolding me... I'm tempted to tell you to get a life, but I see I must need one too because I'm bored enough to answer. Wayne - Thursday, February 03, 1994 - 09:09 p.m. PST ------------ Category 4, Topic 24 Message 92 Fri Feb 04, 1994 A.FASOLDT [Al Fasoldt] at 08:14 EST Wayne, Don't get sore. You said you had talked to a "girl" at Supra, and if you are living in the 1990s and STILL get upset when someone mentions that women are not girls, the life that needs to be gotten is yours, not mine. <g> I'm not scolding; I just think demeaning references to women are unnecessary. (And I realize yours was unintentional.) Al ------------ Category 4, Topic 24 Message 93 Fri Feb 04, 1994 PG.MUSIC [PG-Kevin] at 08:26 EST Al, Geeze, I didn't take your modem or old 1040... Where's my book? <G> I've missed the daily... "Commentary by Al on Secrets". <G> So, me saying that you're one of 'da boys makes you upset? Me... I try to take the intentions of the 'speaker' into account and not let mere words offend me. After all... words without the thoughts/intentions behind them are fairly meaningless. <G> Yeah, I don't think it is cool to 'demean' women, men, or (well... MAYBE <G>) Bobbit family members (no pun meant). :) Anyway, I watch (mostly lurk) in the ST Fax area because I don't own ST Fax (I use the 486 for faxing), but may get it someday. --Kevin ------------ Category 4, Topic 24 Message 94 Fri Feb 04, 1994 C.S.SMETON [NewSTar Tech] at 18:09 EST To: A.FASOLDT & HEAD.TRIP, Al and Wayne, While I am sure that the discussion of gender terminology is very interesting, I would think that other's interested in STraight FAX! support would not find it so. Can you please move this discussion to private GEMail or another Category or RT on GEnie, where it would be more topical? Sorry for becomming a member of the "Topic Police", but we dont want STraight FAX! customers wading through this type of discussion when they might have a real problem that they need the answer to. Thanks, Charles @ NewSTar ------------ Category 4, Topic 24 Message 95 Fri Feb 04, 1994 Y.DUFRESNE [Papageno] at 19:56 EST Wayne and Al, Come on guys, don't get in a fight over semantics. I have come to discern Al's sense of humor and although he might seem picky on the exact meaning of words, I'm sure he did not intend this as scold at all. We all have to work or go to school every day in a very formal attitude. When we come online, we do it as much for the pleasure as for the usefulness of the informations we find here. When people get to argue for nothing on the public place, we don't enjoy it anymore. Thank you for understanding. Yanick @ CGA ------------ Category 4, Topic 24 Message 96 Fri Feb 04, 1994 BRIAN.H [ST~SysOp] at 21:15 EST Charles, I concur. Cat 18 would be good. ~~Brian..Written on Friday 04 February 1994 at 10:15 p.m. ADT ------------ Category 4, Topic 24 Message 97 Fri Feb 04, 1994 A.FASOLDT [Al Fasoldt] at 22:32 EST Kevin, Ever wonder if "Bobbit" itself, as a name, is yet another Bobbit joke? <g> Anyway, I'm not offended when males demean females. It takes a lot to offend me. But I do take it seriously. Don't put off joining the Atari fax crowd, by the way. It's one of the three or four rilly big apps for the ST, TT and Falcon. Charles. My apologies. I didn't think my brief comment would qualify as something anyone had to wade through, but this is not the proper topic for that, and you are right. Al ------------ Category 4, Topic 24 Message 98 Sat Feb 05, 1994 D.HARRIS8 at 09:12 EST I've had my STraight FAX for only a short time and am using it with the old JoppaFAX modem I bought several years ago. I successfully sent several FAXes right after I got the program installed. Now all I get is "Modem initialization error. Please check modem power and RS-232 cable." The modem has no problem working as a modem (I am on line!) and I have already sent some FAXes. I thought I might have changed some important parameter, so I tried reset- ting lots of different stuff but nothing worked. Same error message. Then I reinstalled the whole tamale to see if it would reset something, but that didn't work either. Any help? don ------------ Category 4, Topic 24 Message 99 Sat Feb 05, 1994 G.GRAHAM9 [Glenn] at 14:41 EST Jeffrey: Well I'll be looking for it in that case. I haven't had a problem with it at all yet. My Zoom 2400 was never a problem either but It was about time for an upgrade. Actually, I have just found that using Flash II on GEnie, It will disconnect right after printing a block from the buffer. (Sorry, Genie :) ). I'll sort that out soon, I guess. <Glenn> ------------ Category 4, Topic 24 Message 100 Sat Feb 05, 1994 M.RIVMAN1 [MATT] at 23:12 EST Don, I had a similar problem a short time ago. I found that the Auto-Baud setting under the Modem Preference options had been de-selected. I don't remember doing it, but I've been having some problems getting my Zoom AFX faxmodem to complete a fax send to a co-workers Sharp fax machine and my have changed it when I was trying different settings. Anyway, once I re-installed the program and re-selected Auto-Baud, all was fine. Some modems need the Auto-Baud setting to be selected or STraight Fax! will not initialize them. The reason I had to reinstall the program is that I could get to the modem pref. menu and select Auto-Baud, but each time I selected OK, it tried to re- initialize the modem and I would get the error msg. I did a complete reinstall, made all the changes as I want them, and saved the config. All works well now. Also... something to pay attention to: I have noticed that if I am working with Aladdin, offline, reading messages and such, and launch STraight Fax!, the modem will not initialize, and that dreaded message shows up. I don't think Aladdin likes to give up control of the modem. I need to quit Aladdin, then launch the fax program. Some other terminal prg's may do the same thing. (Yes, I use Geneva, from Gribnif for multitasking. One of the best things an Atarian can do for their systems, IMHO) <G> Hope this is of some help, Matt ------------ Category 4, Topic 24 Message 101 Sun Feb 06, 1994 G.FUHRMAN [gnox] at 06:54 EST Matt, You might try using LoadAlad, which loosens Aladdin's hold on the serial port and allows you to have it use a different port; I don't think Aladdin will multitask though. ( I don't have Geneva.) There's a Topic for LoadAlad in the Aladdin RT. gnox ------------ Category 4, Topic 24 Message 102 Sun Feb 06, 1994 A.FASOLDT [Al Fasoldt] at 11:46 EST Matt, Yes, that's what Aladdin does. STeno can also be a problem, but I solved that by setting STeno to load (as a DA) with the default to DISABLED, so that STFAX has no problem with the port. (They share the same port, usually, with Aladdin and Flash using another port.) Al ------------ Category 4, Topic 24 Message 103 Sun Feb 06, 1994 A.FASOLDT [Al Fasoldt] at 12:39 EST Aladdin will multitask except when it is online. Al ------------ Category 4, Topic 24 Message 104 Sun Feb 06, 1994 T.DUNBAR2 [Tommy] at 14:57 EST Hi - Is there a way with STraight FAX to tell the modem to differentiate between FAX calls and regular phone calls? I'm using a Supra FAX v.32. Thanks - Tommy ------------ Category 4, Topic 24 Message 105 Sun Feb 06, 1994 M.RIVMAN1 [MATT] at 19:34 EST Thanks gnox, I may have to look into LoadAlad. You are right, though. Aladdin doesn't multitask. At least not in it's present incarnation! I'm not holding my breath for the next version, either! Matt ------------ Category 4, Topic 24 Message 106 Mon Feb 07, 1994 M.RIVMAN1 [MATT] at 00:00 EST Well, re: Aladdin multitasking... I stand corrected. Al is right. (no surprize there!) Aladdin _does_ multitask well, except when online. Matt ------------ Category 4, Topic 24 Message 107 Mon Feb 07, 1994 Y.DUFRESNE [Papageno] at 19:50 EST Al, STeno??? Weren't you referring to STalker by any chance? Yanick @ CGA ------------ Category 4, Topic 24 Message 108 Mon Feb 07, 1994 R.SNYDER6 [Roger S.] at 20:53 EST Aladdin to sort of multitask while online, but I posted in the Geneva topic. --Roger ------------ Category 4, Topic 24 Message 109 Tue Feb 08, 1994 B.ANDERSON31 [Bruce] at 18:24 EST Charles: Thank you for up-loading the driver files for me. Unfortunately, changing my Pagestream printer driver hasn't solved my problem, though, which involves Pagestream-created FAX files. When I attempt to print one of these files while I am in monochrome mode (I have a mult-synch monitor), I get two bombs about five seconds into the process. If I am in the color mode, no problem. The problem only occurs when the FAX file I am trying to print has been created with Pagestream. Regular IMG. files, incoming FAX files, and FAX files created in AtariWorks all work fine. 'Any suggestions? Bruce ------------ Category 4, Topic 24 Message 110 Tue Feb 08, 1994 A.FASOLDT [Al Fasoldt] at 19:40 EST Yanick, Serves me right for typing while I am asleep. Yes, STalker. Al ------------ Category 4, Topic 24 Message 111 Tue Feb 08, 1994 C.S.SMETON [NewSTar Tech] at 19:43 EST To: All, I hate to have to play the role of "Topic Police", but could everyone please post messages about other applications or using a FAX Modem in its data mode with a terminal program or other software in their appropriate topics. If there is is a question related to compatibility with STraight FAX!, then this it would be appropriate to post the message here. Otherwise, lets try to stick to STraight FAX! discussions here in Cat 4, Topic 24. Thanks To: J.MORRISON38, > *Are versions of NORMAL.FNT and FINE.FNT available that would translate > characters to fax format based on the IBM-US character set? The fonts are in standard GDOS bitmap font format. They can be created with a font editor such as Neocept's Fontz! or Font Kit Plus from the UK. They can also be created from scalable fonts using a program such as BitMaker from MegaType or C-Font from Compo. The STraight FAX! fonts should contain at the minimum all characters starting from ASCII 20H (' ') through ASCII 7EH (~). Other characters are optional. The FAX fonts must be monospaced fonts, not proportional. The width of each character in both the Fine and Normal Rez fonts must be 20 pixels. The height for the Fine Rez font is 36 pixels and the height for a Normal Rez font is 18 pixels. Other fonts can be renamed to FINE.FNT and NORMAL.FNT and used in place of these supplied fonts. Beyond that the user is on their own, as there are no sources for bit mapped fonts in FAX resolutions. Also with the advent of scalable font technologies such as Bitstream Speedo fonts in Speedo GDOS, Calamus fonts in Calamus and Adobe Type 1 fonts in Pagestream 2.x, bitmapped fonts have become obsolete. If you substitute your own fonts for FINE.FNT and NORMAL.FNT, I would recommend starting by editing copies of these fonts and maintaining the characters from ' ' through '~' as is. You might also want to create screen versions of these fonts for High Rez (8x16) and Medium Rez (8x8) screen modes and use a program such as Codehead's Warp 9 Control Panel to replace the screen font to match the FAX font so that the special characters also appear on screen. > *If available, would it then be possible for a future STraight FAX! to allow a > FONT option when converting text files? This is not something we are considering at this time. However, the option to use a different font exists already as described above. To: D.HARRIS8, > The modem has no problem working as a modem (I am on line!) and I have Data and FAX mode are different and distinct modes of operation. Please download the SYSINFO.ZIP program in the ST RT File Library and report the resutls back to me in private GEMail. The SysInfo report will help me determine what program you have installed (or de-installed) that is causing the problem. Also inlcude in your GEMail the settings in the Modem, Dialing and Receive FAX Preferences and what version of STraight FAX! you are using. Depending on what model computer you have and what TOS version, a patch program should be installed, such as Serial Fix 2.0, which is in the ST RT File Library. Also, please read the tech notes I posted here in Cat 4, Topic 24 a few weeks ago. To: M.RIVMAN1, > Anyway, once I re-installed the program and re-selected Auto-Baud, all was > fine. Some modems need the Auto-Baud setting to be selected or STraight Fax! > will not initialize them. The problem with the Zoom AFX and other similar FAX Modems based on the same Rockwell chipset is that there is a bug in the firmware of these modems. unfortunately, the firmware is not upgradable, without replacing the entire FAX Modem data pump and controller, as it is all contained in one chip. On all FAX Modems _except_ these Class 1 9600 Send/4800 Receive Rockwell based FAX Modems, if the baus rate is set to 2400 baud and the command AT+FCLASS=1 or AT+FCLASS=2 is issued to set Class 1 or Class 2 FAX Mode as appropriate, the modem issues the "OK" response at the current baud rate (2400 baud) and then switches to 19200 baud. However, with these FAX Modems, the modem switches to 19200 and then sends the "OK" response. STraight FAX! is looking for the "OK" response at 2400 baud, as it should and when it is sent at 19200 baud, it comes back as garbage to the computer. The "trick" around this problem is to enable the Auto Baud parameter. This will cause STraight FAX! to begin communications at 19200 baud. Auto Baud is not possible on all FAX Modems, but most newer FAX Modems support it (all FAX Modems that have a V.42bis, V.32 or V.32bis or higher data protocol should support Auto Baud rate detection). With Auto Baud enabled the baud rate before the AT+FCLASS=1 command is 19200, which is what it expects when the "OK" response is sent by these FAX modems. It is a true bug in these FAX Modems. It could be worked around in STraight FAX!, but at the expense of causing problems with FAX Modems that do not have this bug. Since these are very low end FAX Modems and since setting the Auto Baud parameter "fixed" the problem, this is all that needs to be done to support these FAX Modems. To: T.DUNBAR2, Yes, assuming you have the updated firmware from Supra. This is called Silent Answer mode and is fully supported by STraight FAX! since version 1.07. Please read the message I posted a few weeks ago on the Supra firmware revision history and use our SysInfo program to determine the firmare version in your Supra FAX Modem. To: B.ANDERSON31, A FAX file is just a graphics file. There is no visibility in STraight FAX! as to the originator of the FAX file and all FAX files are created and treated equally ;-) Is it possible that some FAX files are larger and have more detail than others you are using? > while I am in monochrome mode (I have a mult-synch monitor), I get two bombs > about five seconds into the process. If I am in the color mode, no problem. Sounds like you should also run our SysInfo program and send me the results in private GEMail. What computer are you using? Charles @ NewSTar ------------ Category 4, Topic 24 Message 112 Tue Feb 08, 1994 B.ANDERSON31 [Bruce] at 20:17 EST Charles: My problem appears to be, essentially, a memory problem. I just ran another test using a Pagestream-created FAX document, but this time I made it 3.5 x 5 instead of 8.5 x 11 inches. This time everything worked fine. What I don't understand is why printing in the monochrome mode would impose greater demands on memory than when I am operating in color mode. I am running exactly the same accessories and set-up in both modes, and in both modes I can view the full-page FAX documents without any problem. It is only when I go to print them while in the color mode that I run into problems. (I am using a Mega ST2. 'Guess it's time to start thinking about a memory up-grade.) Bruce ------------ Category 4, Topic 24 Message 113 Tue Feb 08, 1994 C.S.SMETON [NewSTar Tech] at 21:37 EST To: B.ANDERSON31, What Desk acc's and AUTO folder programs are you running (BTW, SysInfo lists this information)? Are you using a screen accelerator? Normally the ST Low (320x200x16 colors), ST Medium (640x200x4 colors) and ST High (640x400x2 colors) use the same amount of memory for the screen, i.e. 32000 bytes. If you have 2 megabytes, then this is not alot of memory by today's standards of computing. 4 Megabytes is considered a low amount of RAM by most clone makers. There are ways to take a Mega ST2 all the way up to 12 megabytes, so there is room for growth in your machine. GDOS drivers are picky when it comes to memory allocation. It is possible that memory is also becoming fragmented, so that less usable memory (in one contiguous block) is available than required. Charles @ NewSTar ------------ Category 4, Topic 24 Message 114 Wed Feb 09, 1994 T.DUNBAR2 [Tommy] at 03:40 EST Charles - What's the SysInfo program? ------------ Category 4, Topic 24 Message 115 Wed Feb 09, 1994 A.FASOLDT [Al Fasoldt] at 08:42 EST Tommy, Look in the file lists here under TOAD as a keyword. There are a couple of good Sysinfo programs, and unfortunately Toad's has the same name as the one that is the standard for system info in the Atari world. Toad's has the advantage of writing out the system info to a file, so you can upload it to someone else to look at. Al ------------ Category 4, Topic 24 Message 116 Wed Feb 09, 1994 M.RIVMAN1 [MATT] at 19:22 EST Thanks Charles, for your clarification. Matt ------------ Category 4, Topic 24 Message 117 Wed Feb 09, 1994 M.TROUPE [Helium] at 21:42 EST Charles, I am having problems getting the new version of SYSINFO.PRG to run on TOS 1.0. It tells me the modem is not responding but does all the other tests. The earlier version worked though. Only change here was the Rom upgrade to Supra 1.80. ------------ Category 4, Topic 24 Message 118 Thu Feb 10, 1994 J.MORRISON38 [~ Jimmo ~] at 10:59 EST Charles... Thanks for the font info. In fact, it reminded me that I did indeed own FONTZ!, but had never really used it much. I didn't even know where it was on my hard drive, but a quick MAXIFILE search found it. Now, back to checking out all my mono-spaced fonts, and doing some editing. Thanks again! ~ Jimmo ~ ------------ Category 4, Topic 24 Message 119 Thu Feb 10, 1994 B.ANDERSON31 [Bruce] at 19:05 EST Charles: Following is a list of the auto programs and accessories I run. The configuration for both color and mono is identical. ; Desk Manager:FKEY1: SPEEDOGDOS ; DESKTOP.INF File ; AUTO Programs SPDGDOS.PRG UIS_III.PRG DESKMG33.PRG NEOLOAD.PRG PINHEAD.PRG POOLFX92.PRG FPPRNT.PRG STFAXMGR.PRG SERFX20.PRG CSHOW63.PRG ; ASSIGN.SYS File ; Desk Accessories CAL63.ACC OUTLINE.ACC XCONTROL.ACC DRIVERS.ACC REVIV_DJ.ACC The configurations I use for both color and mono are identical, yet something sems strange to me: when I do a memory check with UISIII from within the STFax program, my color configuration shows that I have 873820 bytes of free ram and doing the same thing in the mono configuration gives me only 841500. In any case, I am convinced that the problem I encountered is simply a matter of not having enough free ram to do things comfortably. If you see it as something other than that, let me know. Bruce ------------ Category 4, Topic 24 Message 120 Thu Feb 10, 1994 M.SQUIRE [Mike] at 20:25 EST Tommy, >Charles - What's the SysInfo program? Charles is refering to a file in the Library here called SYSINFO.ZIP. It is file number 31589. ... Mike Squire ------------ Category 4, Topic 24 Message 121 Fri Feb 11, 1994 ALGORHYTHM [DanielKeller] at 05:25 EST Charles, Have discovered that the Serial Fix program in Auto folder causes conflicts with SMPTE-Track....causes it to think that the SMPTE-box is not plugged into the serial port. Have notified STefan Daystrom about this, as I think it's probably his fix. But just thought I'd let you know as well. DK ------------ Category 4, Topic 24 Message 122 Sun Feb 13, 1994 T.WILKINSON1 [TomWilkinson] at 10:59 EST Charles, is there any chance that a future version of Straight Fax will allow the user to name Speedo Gdos fax files as they are generated? This would be enormously useful to me in generating fax invoices from Superbase Professional. Thanks for all your help before. I decided the Zoom AFX Class 1 modem was the root of all evil, so I trashed it and got a high speed zoom fax modem. So far, only about.01 per cent problems in establishing communications compared with 20 per cent on the zoom AFX. ------------ Category 4, Topic 24 Message 123 Mon Feb 14, 1994 C.S.SMETON [NewSTar Tech] at 01:47 EST To: T.WILKINSON1, Speedo GDOS is implemented at a lower level in the Atari TOS Operating System than the user interface level, i.e the AES which provides the File Selector. Therefore a GDOS driver can not call the AES to display a File Selector to choose the destination FAX filename. One solution would be for an application to present the File Selector and use a special method to pass the path/name of the FAX file to GDOS which in turn passes it onto the GDOS driver when it is opened. This method is the same as used by the META.SYS driver for generating GEM Metafiles. The current method of selecting the name of a FAX file works not only for the Speedo GDOS driver, but with all the supplied printer drivers. The FAX Manager CPX/TSR combination allows the user to select the output path/filename just prior to printing from the application. Just keep the FAX Manager CPX window open and off to the side and you can access it to set the Output Path at any time. The Zoom AFX is a low end Class 1 only FAX Modem that is good for entry level users. Its firmware is built into the FAX Modem data pump chip, so its not easily upgradable, like other FAX Modems with separate firmware EPROMS. Charles @ NewSTar ------------ Category 4, Topic 24 Message 124 Mon Feb 14, 1994 GRMEYER [Gordon/Sysop] at 21:47 EST Charles - I'm trying to track down a strange thing with v2.10 and maybe you can provide some insight. I have my Dialing Prefix set to *67w This code disables Caller ID here in Centel land. The problem is that it _seems_ STraight Fax doesn't like this for some reason. When this is in the Dialing Prefix none of my fax calls go thru. They all just wait forever after dialing until finally the timeout kicks in. If I remove the *67w then everything works okay. I use this code in Stalker, Aladdin, Flash II, et all with no problems. I know it works just fine in all those programs. But for some reason I just can't it working with Straight Fax. I'd be able to solve this a bit better if my speaker wasn't blown on the Supra FaxModem v32bis. I can't actually hear the dialing so I don't know if the "w" (wait for dialtone) is actually working or if some other gremlin has crept in. I've tried listening in on another extension during dialing but haven't been too successful. I'll tackle that some more tomorrow if possible. Thanks -- Gordon ------------ Category 4, Topic 24 Message 125 Mon Feb 14, 1994 R.COOPER2 [Rob] at 23:42 EST Gordon: With regards to your attempts to disable Caller ID, have you tried: 1) Using the Dialing Prefix ATDT *67W ? STraight Fax MAY need to see the ATDT command in order to execute the Prefix properly (I've not tested this, and the manual doesn't mention it for v1.07, so it's just a guess) 2) Instead of using the W command (Wait), insert commas. Each comma's wait time is defined in the dialing preferences section. Using a 2-second pause time, insert one or two commas into the string, i.e.: ATDT *67,, I think the reason STalker, Aladdin, et al work WITHOUT the ATDT being there is that they define their init codes separately. Hope this helps. Rob ------------ Category 4, Topic 24 Message 126 Tue Feb 15, 1994 O-ZONE [Flakes] at 19:07 EST I've noticed that some fax machines use a different opening tone that goes: boop...boop...boop instead of the usual, (I can't remember the sound) that my "Dedicator" won't recognize and send to the FAX/modem. This can be very frustrating but perhaps that's why I got it cheap from Damark. ------------ Category 4, Topic 24 Message 127 Tue Feb 15, 1994 GRMEYER [Gordon/Sysop] at 20:50 EST Rob - Thanks for the thoughts. Straight Fax has a separate place where you specify the "AT" and I think adding it here would only confuse the modem. I did try your suggestion about the comma though. It does work and provides a reasonable solution. Thanks agai. (oops Thanks again) ------------ Category 4, Topic 24 Message 128 Tue Feb 15, 1994 C.NICHOLLS [BILL] at 21:04 EST Charles, I also seem to be having problems with SYSINFO. It used to work on my SupraModem 2400 (to the extent that it could.) I have now bought a SupraFAXModem 144LC in preparation for STraight FAX! which should arrive in the mail any day now. SYSINFO tells me the modem is not responding, though it goes on and does the rest of its job on the system. However, the modem seems to do everything it should on data, and it reads out its own diagnostic information correctly. So I am inclined to think the trouble may be with SYSINFO. Bill ------------ Category 4, Topic 24 Message 129 Wed Feb 16, 1994 R.COOPER2 [Rob] at 04:17 EST Gordon: >Rob - Thanks for the thoughts. Straight Fax has a separate place >where you specify the "AT" and I think adding it here would only >confuse the modem. I did try your suggestion about the comma though. >It does work and provides a reasonable solution. Thanks agai. (oops >Thanks again) Glad to be able to help! (it gives a really nice feeling when you've helped someone out! <G>) The other solution MAY be to leave a space after the *67, and capitalize the W (??). Not sure if the capitalization is important, but I think the space might be. Rob ------------ Category 4, Topic 24 Message 130 Sat Feb 19, 1994 JWC-OEO [Jon] at 13:39 EST Can I assume that if the SYSINFO / modem-test programs don't get along with my modem that STraight FAX won't be able to either? Jon ------------ Category 4, Topic 24 Message 131 Sun Feb 20, 1994 M.TROUPE [Helium] at 16:44 EST Jon, Don't really sweat the SYSINFO.PRG. I have a Supra V.32b Faxmodem that does not talk with the latest version. Tell us what modem you have and maybe somebody else here has it and can tell you if it works. ------------ Category 4, Topic 24 Message 132 Mon Feb 21, 1994 G.FUHRMAN [gnox] at 04:35 EST I'm having a bit of a problem with the Silent Answer feature. I used STraight Fax 2.10 to turn it on in my Supra v.32bis (firmware version 1.8) and it seemed to work OK, but after exit from the program the modem was unable to respond to any commands on the data side; ATZ did no good. In order to get things working again I had to run STraight Fax, disable Silent Answer by clicking on the box, and re-initialize the modem (by holding Alt when exiting that dialog). Now things are back to normal. Anybody else run into this? Is it necessary to always turn off Silent Answer before exiting STFax? Or is this something I should take up with Supra? By the way I just subscribed to Call Answer with Bell Canada, if that makes any difference. gnox ------------ Category 4, Topic 24 Message 133 Thu Feb 24, 1994 C.S.SMETON [NewSTar Tech] at 18:00 EST To: JWC-OEO, > Can I assume that if the SYSINFO / modem-test programs don't get along with > my modem that STraight FAX won't be able to either? The modem tester part of SysInfo was written by Dave Troy of Toad Computers. While it uses the same basic commands as STraight FAX!, a problem with SysInfo does not mean that STraight FAX! will not work. The mots likely cause for a problem with SysInfo is something unusual in the system setup. Since SysInfo tries to find out everything it can about the computer and FAX Modem, it attempt to use little used capabilities of the computer. In some cases, this _may_ cause a crash. Please send the SYSINFO.TXT file to me (via private GEMail), i.e. the partial results in this file will help us isolate the problem. To: C.NICHOLLS, > I also seem to be having problems with SYSINFO. It used to work on my > SupraModem 2400 (to the extent that it could.) I have now bought a > SupraFAXModem 144LC in preparation for STraight FAX! which should arrive in > the mail any day now. SYSINFO tells me the modem is not responding, though it > goes on and does the rest of its job on the system. However, the modem seems > to do everything it should on data, and it reads out its own diagnostic > information correctly. So I am inclined to think the trouble may be with > SYSINFO. Try installing Serial Fix 2.0, a 2400 baud modem only communicates at 2400 baud. A 14400 baud modem communicates at 19200 baud (or higher). Then send me the results in the SYSINFO.TXT file (via private GEMail). To: GRMEYER, > Rob - Thanks for the thoughts. Straight Fax has a separate place where you > specify the "AT" and I think adding it here would only confuse the modem. I > did try your suggestion about the comma though. It does work and provides a > reasonable solution. Thanks agai. (oops Thanks again) The 'AT' should not be entered into the Init String in the Modem Preferences. It is sent automatically, which is why the 'AT' is a static text field in the dialog. To: O-ZONE, > I've noticed that some fax machines use a different opening tone that goes: > boop...boop...boop instead of the usual, (I can't remember the sound) that my > "Dedicator" won't recognize and send to the FAX/modem. This can be very > frustrating but perhaps that's why I got it cheap from Damark. Most newer/auto-dial FAX Machines and all FAX Modems send the CNG tone to signal the called party/FAX Machine/FAX Modem/FAX Switch Box that it is a FAX Device calling. To: GRMEYER, > Charles - I'm trying to track down a strange thing with v2.10 and maybe you > can provide some insight. I have my Dialing Prefix set to *67w This code > disables Caller ID here in Centel land. The problem is that it _seems_ > STraight Fax doesn't like this for some reason. When this is in the Dialing > Prefix none of my fax calls go thru. They all just wait forever after dialing > until finally the timeout kicks in. If I remove the *67w then everything works > okay. STraight FAX! appends the Dialing Prefix to the start of a FAX Number that is dialed and sends it to the modem in the ATD... command. STraight FAX! does not know what the Dialing Prefix is, it just passes it through. ASCII Characters in the dialing prefix, such as T, P, W & S are all converted to uppercase by STraight FAX!. What type of FAX Modem are you using? Please check the modem manual and verify that it actually supports the "W" character in a dialing sequence. To: GRMEYER, > Yeah, 80% of the time when I want to view a fax on the screen I want to see > the whole page before looking at smaller sections in more detail. Just to get > a sense of what the whole document looks like. FAX, Image & PCX graphic files are compressed bitmapped graphics. These files must be read into memory from disk, parsed, and uncompressed into a buffer in RAM. This takes time. Once this is done, the window is opened with the graphic displayed. To reduce the size by 50% requires more processing time and memory. Most Atari users are still using 8 Mhz 68000 CPU's with 4 or less megabytes of RAM. The way the program works now, the user opens tha graphic file and then they can hit the "-" key to reduce the size of the graphic. The amount of time in processing and RAM is the same as if it were done automatically, however not all users have the memory to display a graphic at its full and 50% size. To: G.FUHRMAN, > respond to any commands on the data side; ATZ did no good. In order to get What baud rate were you trying to communicate with the FAX Modem at after exiting STraight FAX!? If you have TOS 1.04 or higher, STraight FAX! will restore the baud rate to the value it was prior to running STraight FAX! (the capability to detect the current baud rate was added as of TOS 1.04). Silent Answer is enabled by issuing a command to the FAX Modem, while in Class 1 or Class 2 FAX Mode. Was your Supra V.32bis FAX Modem recently purchased? To: ALGORHYTHM, > Have discovered that the Serial Fix program in Auto folder causes conflicts > with SMPTE-Track....causes it to think that the SMPTE-box is not plugged into > the serial port. Have notified STefan Daystrom about this, as I think it's > probably his fix. But just thought I'd let you know as well. Serial Fix 2.0 corrects the RTS/CTS flow control bug. I dont use MIDI apps such as SMPTE-Track, so I dont know much about it. If this program assumed that the RTS/CTS bug is present, then a patch such as Serial Fix 2.0 that corrects it, may cause problems with it. Also, make sure that the Serial Fix 2.0 CPX does not have RTS/CTS mode locked. BTW, you should also notify Medical Designs Software, the developers of Serial Fix 2.0. To: B.ANDERSON31, Try disabling non-essential desk accessories and AUTO folder TSR programs to free up memory and see if this makes a difference. To: M.TROUPE, > I am having problems getting the new version of SYSINFO.PRG to run on TOS > 1.0. It tells me the modem is not responding but does all the other tests. > The earlier version worked though. Only change here was the Rom upgrade to > Supra 1.80. We need to get the v1.80 firmware from Supra. Our contact at Supra recently left the company, so I will need to find another person in their tech support dept. that can send us new and beta versions of the firmware. The version we have is 1.70 B4, which is not much different than 1.80 according to Supra. Charles @ NewSTar ------------ Category 4, Topic 24 Message 134 Fri Feb 25, 1994 C.NICHOLLS [BILL] at 00:09 EST Charles, Thanks. See your E-Mail, two messages. I now have STFAX working. Quite some program! Bill ------------ Category 4, Topic 24 Message 135 Fri Feb 25, 1994 G.FUHRMAN [gnox] at 04:48 EST Charles, My question about Silent Answer was moot, I guess, since the Call Answer service I now subscribe to apparently doesn't let anything through to the modem after it picks up the line, so Silent Answer wouldn't work on this setup anyway. But to answer your questions, I'm using TOS 3.06 and my Supra v.32bis was purchased about 2 years ago. The firmware upgrade is 1.80-03. I'm quite sure the baud rate I was attempting to use after using Silent Answer was 9600 because it was Aladdin I was using, and it's configured for 9600 (computer-to- modem). gnox ------------ Category 4, Topic 24 Message 136 Sat Feb 26, 1994 R.JANSSEN1 [DAMIAN] at 01:57 EST For those of us not multitasking, but want to use STraight Fax 2.10 as a desk accessory, there is a program that will allow the STFAX.ACC to look in your directory of choice for the files it needs to operate. It is here in the library, look for ENVIRNMT.LZH. The program that goes in the auto folder is great, but don't try using its configuration program (or accessory) if you have Universal Item Selector installed. All you really need is the AUTOENVR.PRG in your AUTO folder in the root directory and a text file that says: STFAX=DRIVE\FOLDER NAME\FOLDER NAME\ replace the drives and folder names with the your own and name this file DESKTOP.ENV and put it in the root directory of your hard drive. Good Luck! ------------ Category 4, Topic 24 Message 137 Sat Feb 26, 1994 A.FASOLDT [Al Fasoldt] at 09:38 EST GEMENV does this, too, Damien, and is the top dog among environment handleers outside of a multitasking system. Al ------------ Category 4, Topic 24 Message 138 Sat Feb 26, 1994 W.FREEMAN8 [BILL] at 11:16 EST The following modem description is from an Omni Technics ad in Genie Mall. This is the lowest priced modem I have found with class 2 fax capability. - Cal Com Model # 1442EX - UMC Chipset - Fax/Data Autodetect - V.32/V.32 bis, MNP 2-4/V.42, MNP 5/V.42bis, Modem Protocols - Up to 57,600 bps data mode throughput with V.42 bis data compression - 100% compatible with AT commands & result codes - Class 2, Group 3, V.29/V.27ter/V.21 Ch 2 Fax compatible - Space saving 1/2 size board - Non-volatile memory - Software controlled speaker volume - Packaged Software: BitCom/BitFax for Windows - CPU to Modem cable included - CalCom 3 Year Warranty 1. Do you know if this modem will work with STraight FAX. 2. I see ads for 'MAC' and 'PC compatable' modems, is there any difference other than the FAX software bundled with them? 3. I have a 2.5 meg 1040 with tos 1.04, is that enough memory to work with STraight FAX? I will probably be mostly sending and only occasionally receiving faxes. I am usually configured so that I have less than 1 meg free memory, but can use a bootup configuration manager in order to get more. Bill ------------ Category 4, Topic 24 Message 139 Sat Feb 26, 1994 O-ZONE [Flakes] at 11:20 EST Charles, That's reassuring. I was thinking that the "boop... boop...boop" was a new, rather than an old standard. So it looks like things will become more compatible with time. I feel warm all over! ------------ Category 4, Topic 24 Message 140 Sat Feb 26, 1994 GRMEYER [Gordon/Sysop] at 12:44 EST Charles - >STraight FAX! appends the Dialing Prefix to the start of a FAX Number that is >dialed and sends it to the modem in the ATD... command. STraight FAX! does not >know what the Dialing Prefix is, it just passes it through. >ASCII Characters in the dialing prefix, such as T, P, W & S are all converted >to uppercase by STraight FAX!. What type of FAX Modem are you using? Please >check the modem manual and verify that it actually supports the "W" character >in a dialing sequence. I'm using a SupraFaxModem v.32bis with 1.80 ROMS. I know that it accepts the 'w' command to wait for a dialtone as it works perfectly in Stalker/Storm/et al. But of course that is in Data, not fax, mode. I have had the 'w' command in Straight Fax since day one, it's only when I upgraded to 2.x that I started seeing this happen. I wish the speaker on my modem worked so I could better determine what is happening, all I know for sure is that dialing fails when the 'w' is used and works when a ',' is used. I was calling my other line here at home, and with the 'w' the phone call never went thru at all. ------------ Category 4, Topic 24 Message 141 Sat Feb 26, 1994 MUSE [Tomas] at 15:11 EST Gordon, Did you know that Supra will replace your defective speaker for free? ===Tomas=== ------------ Category 4, Topic 24 Message 142 Sat Feb 26, 1994 GRMEYER [Gordon/Sysop] at 17:56 EST Charles - I dug out another modem, with a speaker that works, for some more testing. To make a long story very short, I have resolved the problem. It was something with my Supra modem. I ended up restoring the factory settings and it now works correctly with the 'w'. Thanks for your help. I have no idea what happened, but I'm glad that it is resolved. Tomas - Thanks for reminding me about the warranty on the modem. I should look into it further. I'm putting it off because this is the second Supra modem I've had where the speaker has failed. I'm starting to feel like "Bob" doesn't want me to be able to hear my data calls. ;-) ------------ Category 4, Topic 24 Message 143 Sun Feb 27, 1994 JWC-OEO [Jon] at 16:48 EST Helium & Charles @ NewSTar Thanks for the reply. I finally got SYSINFO to talk to my modem using the "beat on it" method (I just kept retrying "retry" 10 or 15 times). Jon ------------ Category 4, Topic 24 Message 144 Mon Feb 28, 1994 W.PIKE [PACMan] at 21:56 EST Hello All, I recently got a Supra 144LC fax modem and ran out and got a copy of StraightFax. Well I seem to be having problems. I have gotten as far as preparing the pages for transmission and setting up the cover. Anyhow I can get a connect with a remote modem but then the program says that it couldn't initialize or something like that with the answering fax machine the STraight Fax drops out and hangs up. Does anybody have any idea what I am doing wrong? Bill ------------ Category 4, Topic 24 Message 145 Tue Mar 01, 1994 M.BILINSKI at 18:39 EST I have a question about STraight Fax II: when I try to <V>iew a .GEM file using STraight Fax, I get an error message saying I should install MEMORY.SYS as device 61. The thing is, I already have the following line in my ASSIGN.SYS 61r memory.sys What else can I do? I'm using G+Plus v1.5. Marek ------------ Category 4, Topic 24 Message 146 Tue Mar 01, 1994 M.RIVMAN1 [MATT] at 20:20 EST PACMan, What system set up are you running? There was a small program uploaded here (QVFIX1.PRG , don't know the file # - sorry) that seems to cure that problem for some folks. I think it depends on your set up. You may want to give it a try. It's a small file, and not compressed. Matt ------------ Category 4, Topic 24 Message 147 Tue Mar 01, 1994 T.DUNBAR2 [Tommy] at 20:26 EST Hi - I'm having trouble importing an IMG file from Pagestream w/ STraight Fax 2. I click on Send Image file, it goes through the motions as it would sending a regular J01 etc. file, but then the person on the recieving says theyve recieved mostly a blank sheet. Then I examine the J01 file, and it's mostly blank. Saving IMG files in Pagestream has always worked correctly for me before. Importing ASC. files etc. has always worked fine in STraight FAX. Anyone else had this problem or have any ideas? Thanks - Tommy ------------ Category 4, Topic 24 Message 148 Wed Mar 02, 1994 CBARRON at 00:52 EST Place the proper pagestream 'printer driver' from the Straightfax distribution, into the folder containing your pagestream printer drivers. In pagestream configure printer and load this driver. Print the document to disk with this driver. Result is a collection of *.j?? files. Send these fax file from Straight fax. That is the 'easy way' to send pagestream docs... ------------ Category 4, Topic 24 Message 149 Wed Mar 02, 1994 M.RIVMAN1 [MATT] at 00:55 EST Marek - I'm not certain, but I think I read something about needing to remove the 'r' from the line for some machines. My ASSIGN.SYS file reads: 61P MEMORY.SYS I don't know what the different letters mean, (r vs. P etc.) or if they are important. Of course it could have something to do with TOS versions.(?) I'm sure someone will offer more enlightenment. Matt ------------ Category 4, Topic 24 Message 150 Wed Mar 02, 1994 POTECHIN [Nathan @ DMC] at 08:07 EST I'm having difficulty when sending faxes overseas, specifically to Germany. My STraight FAX works perfectly the rest of the time. Any ideas or suggestions about what I can do to also be able to fax Germany? It is entirely possible I've overlooked something stupid, simple. ;-) Nathan ------------ Category 4, Topic 24 Message 151 Wed Mar 02, 1994 A.FASOLDT [Al Fasoldt] at 08:25 EST Matt, r means Resident. The driver is loaded into memory and stays there. p means Permanent. The driver is built into the operating system. No flag at all means the driver is loaded when needed, then unloaded. I'm not sure if memory.sys is really a permanent driver. Al ------------ Category 4, Topic 24 Message 152 Wed Mar 02, 1994 T.DUNBAR2 [Tommy] at 14:28 EST CBARRON - Thanks. I had forgotten about the pagestream printer driver for STraight FAX! :-> ------------ Category 4, Topic 24 Message 153 Wed Mar 02, 1994 C.S.SMETON [NewSTar Tech] at 14:32 EST To: W.FREEMAN8, > 1. Do you know if this modem will work with STraight FAX. I am not directly familiar with the Cal Com FAX Modem. I would recommend that you download our SYSINFO.ZIP program from the ST RT File Library. Run the SysInfo program and report the Modem part of the results (not the entire system information) here in a message. The UMC Chipset is also not familiar. SysInfo will send commands to the FAX Modem to verify the exact manufacturer. In some cases the actual chipset vendor is someone else, like Rockwell. > 2. I see ads for 'MAC' and 'PC compatable' modems, is there any difference A PC compatible FAX Modem may be an internal FAX Modem, which would not be useable with an Atari computer. If its an external RS-232 interfaced FAX Modem, it can be connected. There are several "standards" for FAX Modems that define the AT command set extension between the computer and FAX Modem. These are known as "Classes". Class 1 is an official EIA specification. It is a very low level command set that requires all the timing to be done by the host computer software. Class 2 is an unofficial standard based on the first draft of the Class 2 proposal sent to the EIA. This version of Class 2 was not approved by the EIA's TR29.2 FAX Standards committee due to political reasons from several large FAX Modem vendors who had voting power on the committee. Despite being voted down, several vendors went ahead and designed Class 2 products. Last year, Class 2 was finally approved by the EIA, but in a much different form than the Class 2 in use. To avoid confusion, the official Class 2 is known as Class 2.0. The only FAX Modem that we are aware of that supports Class 2.0 at this time is the US Robotics Courier. STraight FAX! supports Class 1 and Class 2, plus an older command set used by SendFAX Modems designed by Sierra Semiconductor. Class 2.0 support is currently under consideration (anyone want to loan us a Courier for a few weeks ;-). A more detailed account of Class 1, 2 and 2.0 is available in past messages in this topic, which have now been archived and uploaded to the ST RT File Library. > 3. I have a 2.5 meg 1040 with tos 1.04, is that enough memory to work with 2 or more meg of memory is recommended. If you run STraight FAX! as a desk accessory or under a multitasking OS, then you might want to free up more memory. Printing FAXes will also require a megabyte or more of RAM, depending on the printer resolution (since it prints via GDOS). To: GRMEYER, > I'm using a SupraFaxModem v.32bis with 1.80 ROMS. I know that it accepts the > 'w' command to wait for a dialtone as it works perfectly in Stalker/Storm/et > al. But of course that is in Data, not fax, mode. We have tested dialing modifiers with a Supra V.32 FAX Modem Supra FAX Modem Plus, which are very similar. There is (in theory) no difference in the use of dialing modifiers in data vs. FAX mode. Both use the ATD command to dial. > something with my Supra modem. I ended up restoring the factory settings and Its a good idea to do an AT&V, capture register dump, and save this file to disk. Then if things go wrong, do an AT&F and AT&W to restore the factory settings and then manually reset each register. A script file can be created in a terminal program to automate this. To: W.PIKE, > I recently got a Supra 144LC fax modem and ran out and got a copy of > StraightFax. Well I seem to be having problems. I have gotten as far as > preparing the pages for transmission and setting up the cover. Please look back in this topic for our tech support notes that were posted earlier this year. They will recommend several things to try. One is to install Serial Fix 2.0. Also, download our SYSINFO.ZIP program from the ST RT File Library. Run the SysInfo program and report entire set of results to me in GEMail. To: M.BILINSKI, > I have a question about STraight Fax II: when I try to <V>iew a .GEM file > using STraight Fax, I get an error message saying I should install MEMORY.SYS > as device 61. The thing is, I already have the following line in my ASSIGN.SYS > 61r memory.sys > > What else can I do? I'm using G+Plus v1.5. MEMORY.SYS is a special driver that allows imaging VDI commands to a memory based raster bitmap. This is how a GEM Metafile is rendered with STraight FAX!. However, MEMORY.SYS was only released as of Font GDOS. The general rule is to use a GDOS driver with the version of GDOS it is menat for. There is no MEMORY.SYS driver for the original GDOS, which G+Plus replaces. You will need to use either Font GDOS or Speedo GDOS with the supplied version of MEMORY.SYS. Both Font GDOS and Speedo GDOS come with utilities to automatically configure the ASSIGN.SYS file. These utilities should work with _any_ ASSIGN.SYS file, even if an older GDOS is in use. You might also want to try removing the "r" after the device number "61". The "r" makes the driver RAM memory resident. This may not be compatible with G+Plus as it changes the way that the original GDOS works by allowing different .SYS files to be loaded. The "r" makes the driver load once into RAM at boot up. The Speedo and Font GDOS utilities have an option to make a driver RAM resident or not. MEMORY.SYS will work as a memory resident driver under Font and Speedo GDOS. It will occupy about 60K of RAM at all times when it is resident. This will improve the performance a bit when viewing/converting GEM files. To: M.RIVMAN1, > There was a small program uploaded here (QVFIX1.PRG , don't know the file # - > sorry) that seems to cure that problem for some folks. I think it depends on QVFIX1.PRG is a mis-named file, which should be named OVFIX1.PRG. This utility was originally supplied to developers for testing with MultiTOS. It cures the "phantom keyclick" bug. It has no effect on RS-232 communications and any reports of doing so are purely coincidental. OVFIX1.PRG was released with Tocuh Up by Migraph and later it was renamed and uploaded to the ST RT File Library. To: T.DUNBAR2, > Hi - I'm having trouble importing an IMG file from Pagestream w/ STraight Fax > 2. I click on Send Image file, it goes through the motions as it would sending Use the STFAX18.PRT or STFAX21.PRT with Pagestream 1.8x or 2.x. Page 128 of the manual covers the installation of these drivers into the proper folders in Pagestream and the selection of these drivers in Pagestream. Page 133 covers the FAX Manager CPX, which will allow you to name the generated FAX files prior to printing them to disk in Pagestream. The FAX drivers will generate proper resolution (Normal or Fine) FAX files, based on the setting in the Print Density in Pagestream. You can view these files prior to sending them to verify that they are correct. These FAX files are ready to send without any further conversion, so if they view properly, they should send properly. To: POTECHIN (Nathan @ DMC), Have you tried using the FAX Modem to call a BBS or on-line system in Europe? If it has not been verified doing this in data mode, then there may be an AT command that has to be configured to allow the modem to connect properly overseas. There are different delays in calling overseas. Increasing the Dialing Prefs: "Wait till Connect" to 60 sec or more should allow enough time to connect. Also look in the modem manual for special commands to configure the modem for use overseas (i.e. Guard Tone). It also may be necessary to pulse dial, as some countries do not support Touch Tone (Italy ?). Also try setting the Dialing Prefs: "Ignore Dial Tone" as sometimes a fast ring cadence is interpreted as a busy signal by the FAX Modem. As a last resort, setup for a Manual Send, dial the international phone number manually from the handset and then activate the Manual Send when you hear the FAX tone. Charles @ NewSTar ------------ Category 4, Topic 24 Message 154 Wed Mar 02, 1994 PG.MUSIC [PG-Kevin] at 16:15 EST Memory.SYS is either a loadable or resident (loaded at boot time) driver. It is not a permanent (part of OS) driver. --Kevin ------------ Category 4, Topic 24 Message 155 Wed Mar 02, 1994 M.TROUPE [Helium] at 18:11 EST PACMan, Try the other setting for your modem. If you have Group 2 set, ten select 1. Or vice-versa. Some machines have preferences. Marek, Edit out the r and see if that fixes it. ------------ Category 4, Topic 24 Message 156 Wed Mar 02, 1994 POTECHIN [Nathan @ DMC] at 19:19 EST Thanks Charles. Fast and detailed response as always. It occurs to me that when I call a certain BBS in Germany I have to type the ATX0 command first or my modem thinks a voice answered. Perhaps I need to do the same thing when sending a fax. I'll try and figure out where to put that command in. Nathan ------------ Category 4, Topic 24 Message 157 Wed Mar 02, 1994 SUPRATECH [Scott A] at 19:36 EST Are you running STraight Fax Class 1 or class 2? Scott ------------ Category 4, Topic 24 Message 158 Wed Mar 02, 1994 J.TRAUTSCHOL [Missionware] at 21:54 EST Hi all... I'm planning on purchasing STraight FAX RSN (gonna be needing it in April) and I'm also looking for a good FAX modem. I see that Direct Micro is selling a GVC 14,400 FAX/Data modem for $159. They've also got a 24,000 bps V.FC modem going for $206. I've been using an older portable 2400 bps GVC modem which has worked flawlessly. Does anyone have any experience with either of these GVC modems in conjunction with STraight FAX? I also plan on using it for normal BBS communication with Flash II. John T. ------------ Category 4, Topic 24 Message 159 Wed Mar 02, 1994 R.BROWN30 at 22:29 EST Amplifying T.DUNBAR2's commentary: STraight FAX 2.1 on my TT with the Supra Fax Modeam V.32bis (the package deal from Toad Computers) has shown other problems with PageStream: EPS graphics on a page (Illustrator format) or Calamus CVG graphics, if used, only partially appear on a fax printed witht the new STraight FAX PageStream 2.2 driver. Large black areas may appear, but virtually all details are lost, leaving a white space on the page. This is very embarrassing for business faxes. "What logo?" is what I hear on the voice call back. The missing images are seen both on the sent fax as well as on the TT in view fax mode. Annoyingly, any all-PageStream graphic, created with the built in drawing tools, will appear fine, but to recreate complex, perhaps originally autotraced images is impossible with primitive tools. Revision definitely needed ASAP! Corrected driver uploaded here??? --Richard Brown ------------ Category 4, Topic 24 Message 160 Thu Mar 03, 1994 G.FUHRMAN [gnox] at 06:12 EST Richard, The limitations you've found printing faxes from PageStream may be due to PageStream itself rather than the fax printer driver. I've seen similar results with Softlogik's IMG.PRT driver: complex vector graphics that will print all right to Postscript will not print properly when the whole page has to be turned into a bitmap (such as a fax file). There are limits to the length of a path, and to the number of objects as well, I think. You might be able to get around this by converting the graphics _one at a time_ to IMG using IMG.PRT (and a small page size), and then setting up your fax page template so it only includes bitmap graphics. Or if that doesn't work, you might be reduced to scanning a printout of the graphics and saving them in IMG format to be imported into the PgS doc. gnox ------------ Category 4, Topic 24 Message 161 Thu Mar 03, 1994 POTECHIN [Nathan @ DMC] at 09:38 EST Richard ... Obviously I am doing the same as you, using a fax page I've created in my DTP program, in my case Calamus SL, and saving Calamus SL fax pages for sending. I use text and vector graphics. I don't use any raster graphics. I have not encountered anything but a beautiful end result. I have a Sportster if that matters. I will try creating a page that also has raster graphics on it to see if I encounter that blank you described. Sincerely Nathan ------------ Category 4, Topic 24 Message 162 Thu Mar 03, 1994 T.DUNBAR2 [Tommy] at 15:13 EST >You might be able to get around this by converting the graphics _one at a >time_ to IMG using IMG.PRT (and a small page size), and then setting up your >fax page template so it only includes bitmap graphics. Or if that doesn't >work, you might be reduced to scanning a printout of the graphics and saving >them in IMG format to be imported into the PgS doc. gnox - I was having trouble the other day trying to save Pagestream files to IMG and then faxing. You mentioned saving to a small page size. Maybe this was my problem? I've since been using the STFAX21 driver in Pagestream, so maybe the problem is moot, but I was curious anyway as to why the IMG method wasn't working. I noticed that the print density was the same no matter which (1 through 7) number I clicked on in the print option in Pagestream. ------------ Category 4, Topic 24 Message 163 Thu Mar 03, 1994 C.S.SMETON [NewSTar Tech] at 18:14 EST To: M.TROUPE, > Try the other setting for your modem. If you have Group 2 set, ten select >1. Or vice-versa. Some machines have preferences. Its the FAX Class that is set in STraight FAX!, not the Group. All FAX Modems currently are CCITT Group 3 FAX compatible. To: POTECHIN (Nathan @ DMC), > when I call a certain BBS in Germany I have to type the ATX0 command first or > my modem thinks a voice answered. Perhaps I need to do the same thing when The ATXn command is issued by STraight FAX!. The exact value of "n" depends on the settings of the Blind Dialing and Ignore Busy Signal parameters. For most FAX Modems the ATXn command is defined as: X1 Blind Dial, Do not Detect Busy Signal X2 Wait for Dial Tone, Do not Detect Busy Signal X3 Blind Dial, Detect Busy Signal X4 Wait for Dial Tone, Detect Busy Signal Depending on the country that the firmware was configured for, It is possible that the detection of the busy signal and/or dial tone may be either always enabled or always disabled regardless of the state of the Xn register. For FAXing X0 is the same as X1. So to get the effect of X0 or X1, enable Blind Dialing and Ignore Busy Signal. To: J.TRAUTSCHOL (Missionware), Welcome back from the Winter Olympics. > I see that Direct Micro is selling a GVC 14,400 FAX/Data modem for $159. We have tested GVC FAX Modems in the past and they have worked in Class 2 mode, however the GVC FAX Modems required the use of RTS/CTS flow control. This required that Serial Fix 2.0 be installed in the AUTO folder to correct the RTS/CTS bug in all TOS versions (1.00 through 3.06) on the MFP based serial port. You might also want to look into Supra's FAX Modems, as they also support Caller ID and Silent Answer. Slient Answer allows sharing of the FAX Modem with a Voice Line/Answering machine. To: R.BROWN30, > STraight FAX 2.1 on my TT with the Supra Fax Modeam V.32bis (the package deal > from Toad Computers) has shown other problems with PageStream: > EPS graphics on a page (Illustrator format) or Calamus CVG graphics, if used, > only partially appear on a fax printed witht the new STraight FAX PageStream > 2.2 driver. Large black areas may appear, but virtually all details are lost, > leaving a white space on the page. As G.FUHRMAN has already indicated, the "problem" has nothing to do with the STraight FAX! Pagestream printer driver (or computer or FAX Modem). The STraight FAX! printer drivers for Pagestream (and all other applications) are very simple filters that take the page bitmap that the application generated line by line and converts it into FAX format, then writes it to a FAX file. The driver acts just as any other bitmapped printer driver would, i.e. 9 pin, 24 pin, HP DeskJet or LaserJet. The size of the STFAX21.PRT driver is 2590 bytes. The driver is actually a very small program that communicates with Pagestream. There is not alot that a 2590 byte program can do, when it comes to rendering a page of from a Desktop Publishing program. The problem of printing Encapsulated Postscript files is contained in Pagestream. The STraight FAX! printer driver has no visibility as to what is contained on the page. It simply tells Pagestream what resolutions are valid for the FAX device, i.e. Print Density of 1 = Normal FAX Rez = 203 x 98 DPI Print Density of 2-7 = Fine FAX Rez = 203 x 196 DPI Then when you print the page, Pagestream renders the page from the text, fonts and graphics located on it at the selected FAX resolution. Pagestream calls the driver with a pointer to a slice of the page bitmap and tells it to output it to its "device". In this case, this is a FAX file. For a regular printer driver, this would be the Parallel or Serial port. BTW, the routine that converts a line of bitmapped graphics to FAX format is actually linked into each of the different STraight FAX! printer drivers. It is virtually impossible that this routine could be the cause of problems, as it has been called literally millions of times by STraight FAX! users and has not ever been the source of a problem. This routine is about 2/3 of the 2590 byte Pagestream driver. The rest of the driver is composed of simple interface routines to Pagestream. > This is very embarrassing for business faxes. "What logo?" is what I hear on > the voice call back. The missing images are seen both on the sent fax as well > as on the TT in view fax mode. Viewing the FAX files prior or after sending confirms that the STraight FAX! program is not part of the problem. Viewing the FAX files is probably a good idea so that you know that the page was constructed properly. > Revision definitely needed ASAP! Corrected driver uploaded here??? There is no need for a revised or corrected STraight FAX! driver. The problem is in Pagestream. The solution is to convert your vector graphics (i.e. EPS and CVG files) to bitmaps _OR_ print use the PostScript driver and print to a Postscript file. Then use CompoScript to print the PostScript files to Image files at 203x196 DPI (Fine) or 203x98 DPI (Normal). BTW, What type of printer do you normally print with in Pagestream? If its a Postscript printer, you will probably never see this occur, since it is not a bitmapped printer device. To: T.DUNBAR2, The IMG printer driver has several resolutions. Some are two small for FAXing, some are too large. The closest resolution to a FAX resolution is 200x200 DPI, which is close to Fine Rez FAX at 203x196 DPI. Use the STraight FAX! (STFAX21.PRT) driver instead to generate FAX files. > working. I noticed that the print density was the same no matter which (1 > through 7) number I clicked on in the print option in Pagestream. This is not correct. Print Density 1 = 203 x 98 DPI -> Normal FAX Rez Print Density 2 through 7 = 203 x 98 DPI -> Fine FAX Rez. Charles @ NewSTar ------------ Category 4, Topic 24 Message 164 Thu Mar 03, 1994 J.TRAUTSCHOL [Missionware] at 21:51 EST Charles... It's good to be back. Thanks. OK - good to hear that the GVC has been tested with STraight FAX. I don't necessarily have a problem with running Serial Fix 2.0, however, it would be nice not having to bother with that. I take it from your message then that the Supra FAX modems do not need RTS/CTS? John T. ------------ Category 4, Topic 24 Message 165 Thu Mar 03, 1994 M.RIVMAN1 [MATT] at 23:43 EST Tommy, In the STFAX21 driver you should only have two of the 7 density options that make a difference. #1 produces a Normal rez fax (.J0?) and #2 produces Fine rez. Option #'s 3-7 will just repeat the #2 setting. Matt ------------ Category 4, Topic 24 Message 166 Fri Mar 04, 1994 T.DUNBAR2 [Tommy] at 02:41 EST #1 produces a Normal rez fax (.J0?) and #2 produces Fine >rez. >Option #'s 3-7 will just repeat the #2 setting. Matt - Thanks. I probably looked at 7 through 3 or something and thought they were all the same. :-> ------------ Category 4, Topic 24 Message 167 Fri Mar 04, 1994 G.FUHRMAN [gnox] at 05:09 EST Tommy, PageStream's IMG.PRT driver, like the STFAX21 driver, has two resolutions - or maybe more? - and one of them is 2540x2540, which might cause problems! The advantage of adjusting the page size downward (which has to be done prior to printing) is that it makes the resulting file smaller, and might increase the chance that any vector graphics will be successfully converted to bitmaps. But you probably wouldn't want to print fax pages to disk that way. gnox ------------ Category 4, Topic 24 Message 168 Fri Mar 04, 1994 CBARRON at 06:35 EST OFF topic - but pgs igm.prt driver has 75,150,300,2540(some huge #) dpi resolutions. 150dpi is more than enought to import into a fax. Pgs does not like complex vector graphics regardless of the page size. ------------ Category 4, Topic 24 Message 169 Fri Mar 04, 1994 M.SQUIRE [Mike] at 22:38 EST Charles, I recently discovered that the "View" feature of STraight FAX v2.1 is powerful enough to allow me to both draw and erase stay pixels which appear in my Fax file. While this is quite handy for cleaning up stray dark spots, I would like to see you add a "magnify" feature in some future version of STraight FAX which would allow me to edit my Fax pixel-by-pixel, changing dark to light or visa versa. Thanks again, Charles, for another neat feature in STraight FAX that was there when I needed it, just waiting to be discovered. ... Mike Squire ------------ Category 4, Topic 24 Message 170 Sat Mar 05, 1994 M.TROUPE [Helium] at 12:01 EST Charles, I knew that about Class and Group. Just couldn't think of the word at that time. ------------ Category 4, Topic 24 Message 171 Sat Mar 05, 1994 ALGORHYTHM [DanielKeller] at 15:35 EST Nathan, I fax to and from Germany all the time with STraight Fax....the only thing I can think of that could cause problems is that most of the phone systems here are not digital, and it's all pulse-based....many of the faxes I call regularly have problems receiving, except for those on the ISDN. Are your problems limited to a couple of numbers, or more? (BTW, calls originating from the States,UK, or other tone-based system make contact here just fine...it's calls generated here which need to see pulses) DK ------------ Category 4, Topic 24 Message 172 Sat Mar 05, 1994 W.PIKE [PACMan] at 18:52 EST Salutations NewStar's Mr. Smeton, A little more information on my problem: The software appears to be working. #1. It dials the Fax. #2. It shows "Connected" #3. It says "Training" and sometimes the baud rate switches lower (from 14.4) but I also tried 9600 locked in. #4. then it says "Time Out while waiting for remote fax to establish connection" and hangs up the phone. The training appears to last for about 15-20sec. I sent a similar message to the Toad Support number and it seemed to connect fine and the pages were acknowledged ok. Do you have any Ideas? Thanks Bill Pike ====================== To Scott at SupraTech, I am using Class 1 as that appears to be all the modem has. It is a 144LC. Should I be using Class 2? Bill ------------ Category 4, Topic 24 Message 173 Sun Mar 06, 1994 C.NICHOLLS [BILL] at 00:24 EST I am finding that when I leave STraight FAX! either by changing to another multitasking program or by quitting it (under Geneva) the modem is stil set to FAX mode, and has to be reset in order to use data mode. Am I doing something wrong, or must I insert an ATZ string in the initialization string of Flash 2 and Aladdin? Bill ------------ Category 4, Topic 24 Message 174 Sun Mar 06, 1994 A.FASOLDT [Al Fasoldt] at 03:27 EST Bill, That's the safest way. I usually turn mine off and then back on to make sure. Even the ATZ does not always work. Al ------------ Category 4, Topic 24 Message 175 Sun Mar 06, 1994 M.RIVMAN1 [MATT] at 09:13 EST PACMan, Do you know what type of Fax machine/modem your trying to connect to when you get the incomplete send/time out? I ask because so far, the only Fax machine I've had trouble with is a Sharp model. Not sure which one anymore, but for the life of me I can't get it past the 'Training' mode. Matt ------------ Category 4, Topic 24 Message 176 Sun Mar 06, 1994 POTECHIN [Nathan @ DMC] at 09:31 EST I am thinking of one number in particular. I intend to try the last suggestion of Charles on Monday, changing the busy signal setting etc.. I did change the settings, then got busy and forgot to fax a message. ;-) Thanks Daniel. Nathan ------------ Category 4, Topic 24 Message 177 Mon Mar 07, 1994 W.PIKE [PACMan] at 02:24 EST Hello Matt, >Do you know what type of Fax machine/modem your trying to connect to when you >get the incomplete send/time out? Have no idea what type of machine. I have tried sends to two machines and got the same thing both times. Someone suggested starting at a lower baud rate instead of 14.4, say 9600. I tried that also but got the same thing. PACMan ------------ Category 4, Topic 24 Message 178 Mon Mar 07, 1994 C.NICHOLLS [BILL] at 03:23 EST Thanks, Al. Bill ------------ Category 4, Topic 24 Message 179 Tue Mar 08, 1994 M.RIVMAN1 [MATT] at 00:30 EST PACMan, I know exactly what you mean. That's what happens when I try to connect to that Sharp Phone/Fax machine. Because I always have the AUTO-BAUD button set ON, I can watch The STraight Fax! drop the baud rates as it automatically tries lower baud rates. If you are still set for manually selecting the baud rate (send), you might try hitting the same machines at 4600 baud. One Murata machine a friend has seems to connect at that rate. I don't know what causes that, but occaisionaly, I'll get through at the lower rate, when 9600 won't do. One other thing to check... (can't remember if you mentioned this already...) the baud rate your computer is talking to the modem at. While the STraight Fax! program should be setting the baud rate to 19200 baud, I used to find that sometimes when I checked in the Modem Setup CPX, it was still set to 2400! Good luck, Matt ------------ Category 4, Topic 24 Message 180 Tue Mar 08, 1994 M.SQUIRE [Mike] at 07:26 EST Matt, >I ask because so far, the only Fax machine I've had trouble with is >a Sharp model. Not sure which one anymore, but for the life of me I >can't get it past the 'Training' mode. Back in January, I reported to Charles that I was unable to receive faxes from a Sharp, model UX-190, fax machine. ... Mike Squire ------------ Category 4, Topic 24 Message 181 Tue Mar 08, 1994 D.FREELAND [SAXMAN] at 15:14 EST Charles, I was trying to load STraight Fax! on a Falcon with MTOS loaded and Memory Protection turned on. I got a message saying the modem was not responding. When I turned off protection, everything was fine. I know the obvious solution would be to keep memory protection turned off but I wanted to let you know of this problem. David ------------ Category 4, Topic 24 Message 182 Wed Mar 09, 1994 C.S.SMETON [NewSTar Tech] at 18:56 EST To: J.TRAUTSCHOL (Missionware), > I take it from your message then that the Supra FAX modems do not need > RTS/CTS? Supra FAX Modems (i.e. Rockwell based with Rockwell firmware) support both RTS/CTS flow control and XON/XOFF flow control. Since TOS 1.00 through 3.06 require Serial Fix 2.0 for proper operation of RTS/CTS, it is required if you select RTS/CTS flow control. However, Serial Fix 2.0 corrects other problems and is recommended no matter which flow control mode and TOS version (3.06 or lower) in use. I have seen a number of posts in other places where users are incorrectly stating that Serial Fix 2.0 is not needed on TOS 2.06 and 3.06. TOS 2.06 and 3.06 have the same bug that is in all previous TOS versions when it comes to RTS/CTS flow control on the MFP based serial port. This is basically that the XBIOS serial port handler will not always process the CTS interrupt (i.e. when the CTS input signal on the RS-232 port changes state) in a timely manner. The reason for this is that the priority of the CTS interrupt was assigned below that of the MFP data byte input and output interrupts. Serial Fix 2.0 corrects this by manually checking the state of the CTS signal prior to sending a byte of data to the RS-232 port. Since the priority of the CTS interrupt (level 2) was assigned to low, the bug is one that is dependent on the CPU speed, baud rate and percent of activity of data being sent out on the RS-232 port. It may not appear very often on a TT030 at 33 MHz, but it will if MultiTOS is in use. Where people have been confused is that some of the earlier TOS versions have additional bugs in the serial port handlers. While TOS 2.06 and 3.06 do not contain these bugs, they do contain this one underlying bug. To: G.FUHRMAN, > PageStream's IMG.PRT driver, like the STFAX21 driver, has two resolutions - or > maybe more? - and one of them is 2540x2540, which might cause problems! The The size of an Image file at 2540 x 2540 DPI will be several megabytes. Do not even try this for generating an Image file to be sent with STraight FAX!. A 1" x 1" area will be 2540 x 2540 pixels, which is larger than an 8.5" x 11" Fine Rez FAX page at 1728 x 2156 pixels. To: CBARRON, Use the STFAX21.PRT driver to generate FAX files from Pagestream. It has the proper resolutions for FAXing, i.e. 203x196 DPI (Fine Rez) and 203x98 DPI (Medium Rez). To: M.SQUIRE, > my Fax file. While this is quite handy for cleaning up stray dark spots, I > would like to see you add a "magnify" feature in some future version of > STraight FAX which would allow me to edit my Fax pixel-by-pixel, changing dark > to light or visa versa. There are a few PD programs that will magnify the area around the mouse and display it in a window. I think there is one in the ST RT file library. Also, STraight FAX! supports the Atari Clipboard. You can copy/paste an area to the Clipboard and then load it into an Image editing program, such as Tocuh Up, MVG, etc. If the Image Editor does not support the Atari Clipboard, you can still load/save the SCRAP.IMG file in the Clipboard folder into it. Image Editor's such as Touch Up have a magnify mode. When you are done with the changes, save the Image back to the SCRAP.IMG file or copy it to the Clipboard if it supports the Atari Clipboard. Then paste it back into the clip area in the STraight FAX! window. Switching back and forth between STraight FAX! and another application is alot easier when it is loaded as desk accessory, or when a multitasking AES is used (MultiTOS or Geneva). BTW, V2.20 of STraight FAX! will support the non-standard Clipboard method used by Touch Up, which will simplify the process above. To: W.PIKE, I would like to discuss this further in EMail. Look for my message. Thanks. > I am using Class 1 as that appears to be all the modem has. It is a 144LC. > Should I be using Class 2? The 144LC is Class 1 only. > got the same thing both times. Someone suggested starting at a lower baud > rate instead of 14.4, say 9600. I tried that also but got the same thing. Sometimes this will solve a connection problem, as most FAX machines are limited to 9600 baud. To: C.NICHOLLS, STraight FAX! resets the FAX Modem after it terminates. Please try disabling Auto Receive prior to terminating STraight FAX! and see if this makes any difference. BTW, the way STraight FAX! resets the FAX Modem is by sending the ATZ command. If Auto Receive is enabled, and STraight FAX! is still running (i.e. but not the active application), you will not be able to use the FAX Modem with another application until you disable Auto Receive or terminate STraight FAX!. BTW, what TOS version are you using? STraight FAX! will restore the serial port settings after its done with sending or when Auto Receive is disabled. Unfortunately, prior to TOS 1.04, the baud rate can not be restored. To: M.RIVMAN1, > Because I always have the AUTO-BAUD button set ON, I can watch The STraight > Fax! drop the baud rates as it automatically tries lower baud rates. The Auto Baud parameter is not related to the Training baud rate step down. Auto Baud was added to speed up the FAX Modem initialization (i.e. prior to dialing). Alot of older FAX Modems are plain 2400 baud data modems. The only way to establish communication with these modems is at 2400 baud (or lower). Once the command is sent to switch to FAX Mode (i.e. Class 1 or Class 2), the modem communicates at 19200 baud. This baud rate remains fixed throughout the FAX connection, until the modem is reset. The 19200 baud rate is an asynchronous baud rate between the computer's RS-232 port and the FAX Modem's RS-232 port. Since its asynchronous, there is one start bit and one stop bit for each byte (8 bits) of data. So the maximum throughput at 19200 baud async is 1920 bytes/sec, since there is 10 bits of data for each byte of information. The FAX Baud rates range from 2400 baud to 14400 baud, in steps of 2400 baud. These baud rates are synchronous. There are no start and stop bits and once the data starts flowing, it goes on continuously, until there is no more data to send. So at 14400 baud sync, there is a sustained throughput of 1800 bytes/sec (14400/8). If the FAX connection is at 14400 baud sync, then during a FAX send operation, the computer to FAX Modem throughput must be greater than or equal to the FAX to FAX sustained throughput of 1800 bytes/sec. This is the case, since the computer to FAX Modem throughput is 1920 bytes/sec. To prevent the computer from overrunning the buffer in the FAX Modem (which can range from 100 to 16384 bytes depending on the FAX Modem), Flow Control is used. On the otherhand, if the computer can not keep up with sending the data to the computer, it will underrun the FAX Modem buffer and the FAX connection may terminate. The only way this might happen is under MultiTOS (which slows down the CPU) on an 8 MHz computer, sending at a 14400 baud FAX rate. Serial Fix 2.0 actually improves this situation by installing more efficient RS-232 handlers in the XBIOS. During a FAX receive at 14400 baud, the computer will receive 1800 bytes of data/sec over the 19200 baud async RS-232 port, which is under its 1920 bytes/sec capability. During the FAX receive, there is no flow control in effect, as the computer is assumed to have enough storage to handle the incoming data. > try hitting the same machines at 4600 baud. One Murata machine a friend has > seems to connect at that rate. I don't know what causes that, but > occaisionaly, I'll get through at the lower rate, when 9600 won't do. I think you menat 4800 baud. BTW, the Zoom AFX can only receive at 4800 baud. So there can be cases when you send a FAX to a location that can only handle up to 4800 baud. > One other thing to check... (can't remember if you mentioned this already...) > the baud rate your computer is talking to the modem at. While the STraight > Fax! program should be setting the baud rate to 19200 baud, I used to find > that sometimes when I checked in the Modem Setup CPX, it was still set to > 2400! The settings in the Modem Setup CPX have no bearing on STraight FAX!. STFAX! will do its best (TOS version dependent, see above message) to restore the specified serial port back to its state when its done. BTW, while Auto Receive is enabled, the baud rate in the Modem Setup will always be forced to 19200 baud. Dont change the settings on the serial port used by STraight FAX! while Auto Receive is enabled. To: D.FREELAND, > I was trying to load STraight Fax! on a Falcon with MTOS loaded and Memory > Protection turned on. I got a message saying the modem was not responding. > When I turned off protection, everything was fine. I know the obvious solution > would be to keep memory protection turned off but I wanted to let you know of > this problem. I use MultiTOS with memory protection turned enabled on the Falcon030. What version of MultiTOS are you using? Charles @ NewSTar ------------ Category 4, Topic 24 Message 183 Wed Mar 09, 1994 A.FASOLDT [Al Fasoldt] at 21:38 EST Charles, Again you have enlightened the rest of us while responding to specific questions. This level of support is oustanding. Al ------------ Category 4, Topic 24 Message 184 Wed Mar 09, 1994 C.NICHOLLS [BILL] at 23:52 EST Charles, Thanks for the informative reply. It completely explains the problem I had experienced. BTW I am now using TOS 2.06 after a recent upgrade from 2.05. Bill ------------ Category 4, Topic 24 Message 185 Thu Mar 10, 1994 D.FREELAND [SAXMAN] at 01:27 EST Charles, I have MiNT 1.4, AES 4.0 and TOS 4.04 on my Falcon. David ------------ Category 4, Topic 24 Message 186 Thu Mar 10, 1994 M.RIVMAN1 [MATT] at 21:00 EST Thanks for the corrections, and the education, Charles. Matt ------------ Category 4, Topic 24 Message 187 Sun Mar 13, 1994 C.S.SMETON [NewSTar Tech] at 22:25 EST To All: STraight FAX! file load and save modules are now available on-line for use with the GEM-View 3 program. These modules allow loading (viewing) STraight FAX! files into GEM-View 3, saving the contents of a window as a STraight FAX! file and converting other file formats supported by GEM-View 3 to/from STraight FAX! file format: These modules are (c) 1994 NewSTar Technology Management are for the use by registered STraight FAX! owners who are also registerd owners of the GEM-View 3 shareware program. File information: Number: 32208 Name: GVW_NM02.TOS Address: CYBERCUBE Date: 940311 Approximate # of bytes: 16384 Number of Accesses: 68 Library: 23 Description: Contains additional modules for GEM-View 3.xx. See GVW_NMT.LZH for more details. Keywords: GEM-VIEW,GEMVIEW,MODULES Charles @ NewSTar ------------ Category 4, Topic 24 Message 188 Wed Mar 16, 1994 K.VANDELLEN [Ken Van] at 18:07 EST Charles, I've never been able to upgrade to 2.10 because I can't copy the disk. The instructions say to use a disk copying utility, but neither ProCopy 1.70 or 1.80 will work for me. Can you recommend a utility in the library that will work? I just get a countdown from 44 or something down to 0, and then a "can't read" message. The next upgrade may be out before I get the benefit of this one. Of course, 2.00 has worked fine for what I've been doing. Ken Van ------------ Category 4, Topic 24 Message 189 Thu Mar 17, 1994 T.WILKINSON1 [TomWilkinson] at 00:47 EST I have found with my Zoom 14.4 fax modem that STFAX seems to time out while waiting for a page acknowledge. This only happens in a small but irritating number of cases. Is there a fix for this? I'm using Serfix 2.0, disabling STalker, increasing buffers, wah wah wah, as per all the advice. ------------ Category 4, Topic 24 Message 190 Thu Mar 17, 1994 M.RIVMAN1 [MATT] at 21:37 EST Tom W.- I am using the little brother to your Zoom 14.4... the Zoom AFX modem, and have that same problem, albeit with only one receiving machine so far. The machine in question is a Sharp Fax machine, model is unknown to me, but I can watch the baud readout drop as Straight Fax! attempts to connect. Others here, and Charles @ New Star have indicated otherwise, but in some instances I have found the patch OFIX1.PRG (QFIX1.PRG in the GEnie libraries, I think) to cure the problem. It hasn't helped with the Sharp machine, but there were a few other machines I had trouble with, one of them a Murata, that adding QFIX.PRG to the AUTO boot sequence allowed me to send with no timeouts. I'm not sure what it does, but it did help in many instances. You should be able to find it if you search the lib's under OFIX1.PRG, or QFIX1.PRG. I think it is a patch for the MultiTos OS, but again, it worked for me, with Geneva. (no MultiTOS) Matt ------------ Category 4, Topic 24 Message 191 Thu Mar 17, 1994 P.NEREO [Philip] at 23:55 EST I've been unable to connect with another fax machine twice recently, and both times it was a Sharp machine. They just didn't seem to hear each other. ------------ Category 4, Topic 24 Message 192 Mon Mar 21, 1994 K.VANDELLEN [Ken Van] at 21:42 EST Charles, I made the copy and tried to run INSTALL.PRG from the copy of the master disk with the upgrade files transferred to it. I get the message I have to run it from the master disk. I am running STraightFAX from a hard drive, so I have a working copy. Do I want to copy the upgrade files to the real master disk, and try to upgrade that? Ken Van ------------ Category 4, Topic 24 Message 193 Tue Mar 22, 1994 M.RIVMAN1 [MATT] at 20:42 EST Ken Van - When you copied your master disk, did you format the disk to 80 sectors/10 tracks? This is (I believe) what the master disk is, and what it needs to be for the Install.PRG to work properly. If you use a program like FastCopyIII, I know this will work if you set it to copy the format of the source disk exactly. In fact, if your copy prg. will allow you to copy the format as well as the files from the source, you do not even have to pre-format the destination disk. I had the same messages until I noticed the bit in the docs informing me of the above. Now, it's cake. Matt ------------ Category 4, Topic 24 Message 194 Wed Mar 23, 1994 K.VANDELLEN [Ken Van] at 06:32 EST I used MaxiFile to format a disk with 80 and 10. Then I followed the directions in the Read Me file. When I tried to run the upgrade program I got the message to insert the master disk. Apparently it wasn't accepting the copy. Thanks, Matt. Ken Van ------------ Category 4, Topic 24 Message 195 Sat Mar 26, 1994 W.TURCZYNSK1 [Bill] at 20:31 EST Charles: I'm using STraight Fax! with a SupraFaxModem V.32bis. I have Caller ID. Is there a way to put the Private Number dialing presses (*67 1167) and waiting for the tones between the two number groups and after like your suppose to in a dialing string? It doesnt really explain how to do that in the manual or did I just miss it? [Bill] ------------ Category 4, Topic 24 Message 196 Sun Mar 27, 1994 K.VANDELLEN [Ken Van] at 14:21 EST Charles, I'm still stuck on the upgrade. I have a copy made, but when I try to run the program I get a message telling me to insert the master disk or the original disk, or at least that seems to be what it wants. I thought the idea of making a copy was so I didn't have to use the original disk. Please advise. Ken ------------ Category 4, Topic 24 Message 197 Sun Mar 27, 1994 D.FREELAND [SAXMAN] at 17:52 EST Ken, You might also want to make the disk label the same. Charles told me that was necessary. I just used FCOPYIII (new version just upload to the lib) I set it to 10 sectors per track from 0 to 79 and used the same label as the master disk and it worked just fine. David ------------ Category 4, Topic 24 Message 198 Sun Mar 27, 1994 J.HAYDEN [JOHN] at 21:38 EST Bill, I believe that a comma between the group will do the trick. John A. Hayden Thursday June 08 ------------ Category 4, Topic 24 Message 199 Mon Mar 28, 1994 C.S.SMETON [NewSTar Tech] at 17:47 EST To: T.WILKINSON1, What firmware revision is in your Zoom FAX Modem? Rockwell has released newer firmware via several vendors that use Rockwell chipsets that improve the page ack response. To: M.RIVMAN1, OVFIX1.PRG (or QVFIX1.PRG as it has been renamed) is not a patch for MultiTOS, but is a patch for the BIOS/TOS. This patch does nothing to affect serial port operation, but if anyone feels that it improves the operation of sending or receiving FAXes, then they can use it. However, we make no warranty as to the operation of STraight FAX! with OVFIX1.PRG or any other third party patch unless otherwise noted in the manual or README.TXT file. To: K.VANDELLEN, If you cant make a 2.10 update disk from the archive file that was E-Mailed, you can always send in the master disk and $4 to NewSTar Technology for update. Other that that, please send me private GEMail and I will try to help you solve the problem. To: P.NEREO, What FAX Modem do you have? What is the firmware version/chipset model and what FAX Class did you try? If your FAX Modem supports both Class 1 and Class 2, then please try both Classes. To: W.TURCZYNSK1, > there a way to put the Private Number dialing presses (*67 1167) and waiting > for the tones between the two number groups and after like your suppose to in > a dialing string? As of Dec 20, 1992 FCC Part 68 requires all FAXes transmitted to have some form of identification of the sender. Please refer to the FCC Compliance paragraph on page 9 of the manual (rev 2.00b or higher). State and local laws may also apply when blocking the Caller ID of a transmitted FAX document. Blocking the Caller ID may violate these laws. Please check the laws in your state and local area. > It doesnt really explain how to do that in the manual or did I just miss it? Enter the "*67," or "*67W" in the Dialing Prefix if you want it to be universal for all FAX numbers dialed. This is covered in The Dialing Preferences chapter. The "," causes a pause, specified by the Comma Pause Time in the Dialing Prefereneces. The "W" causes a wait for a second dial tone. These are discussed in the FAX Phone List chapter and should also be discussed in your FAX Modem's manual. If you only want to do this for particular FAX numbers, then put this in the actual FAX phone number or define a dialing macro with this sequence and place the dialing macro at the start of FAX number. To: J.HAYDEN, > John A. Hayden > Thursday June 08 You might want to check out the date macro on your terminal program ;-) To: All Registered STraight FAX! 2.xx owners, ======================================== NewSTar Technology Management will soon be releasing STraight FAX! version 2.20. While the official release date has not been set for release of version 2.20, we would like to offer registered owners of STraight FAX! version 2.00 or higher the opportunity to use this new version prior to its official release. The pre-version 2.20 of STraight FAX! has been under beta testing by our crack expert team of beta testers for the past few months. Their testing and suggestions for features in STraight FAX! has been extremely helpful. However, due to the rapidly changing FAX Modem marketplace, where new FAX Modem models and firmware are released almost weekly, there are probably a number of FAX Modems that have not yet been tested with the new beta version. Any STraight FAX! version 2.00 or higher owner can now request the pre- version 2.20 beta via GEMail here on GEnie or via the Toad BBS as F-Mail. To qualify, you must be a registered owner of STraight FAX! version 2.00 or higher, which means that we must have your registration card on file. To request the pre-version 2.20 beta, please send PRIVATE GEmail to "C.S.SMETON" here on GEnie or to user "Charles" on the Toad BBS (410-544-6999, 300-14400 baud). It is very important to include your 10 digit Registration Number in the request. Please do not post requests for this beta version in public. We will be begin Emailing the pre-version 2.20 beta in about a week, so there is ample time to send in a request and mail in the registration card if necessary. Version 2.20 has a number of additional features and enhancements in both the user interface, commands, features and FAX Modem operation. A number of changes in the FAX Modem operation have been made for the US Robotics Sportster and Courier FAX Modems. If you have one of these FAX Modems, you will probably want to get this pre release version of 2.20. When version 2.20 is officially released, it will become the "shipping version" of STraight FAX! at no change in the list price. Once version 2.20 is released, it will be made available to registered STraight FAX! 2.xx owners free of charge (outside of on-line connection costs) via GEnie as an attached file in GEMail or F-Mail on the Toad BBS. In addition, updates will be provided at a small handling cost via postal mail. Thank You, Charles Smeton NewSTar Technology Management ------------ Category 4, Topic 24 Message 200 Mon Mar 28, 1994 K.VANDELLEN [Ken Van] at 18:40 EST David, Thanks. I hadn't thought of that. I'll try it. Later... It worked. Sometimes solutions are so simple, but so elusive. Ken Van ------------ Category 4, Topic 24 Message 201 Mon Mar 28, 1994 W.TURCZYNSK1 [Bill] at 20:37 EST Charles: If that's the case with FCC regs, does STraight FAX! include the phone number in the file as a form of ID? Or what? There wouldn't be any sense to block the number for Caller ID then! [Bill] ------------ Category 4, Topic 24 Message 202 Mon Mar 28, 1994 K.VANDELLEN [Ken Van] at 21:08 EST Charles, As you may have seen here, naming the copy disk the same as the original one took care of my problem. The install program accepted it. Thanks. Ken Van ------------ Category 4, Topic 24 Message 203 Mon Mar 28, 1994 G.ZEPKA1 [Greg] at 21:21 EST Charles, Wow another upgrade, finally go 2.1 installed. So what do I want more. Well how about letting someone call up your STraight Fax program and use a touch tone comand to allow them to get different fax sent to them. Greg ------------ Category 4, Topic 24 Message 204 Tue Mar 29, 1994 C.S.SMETON [NewSTar Tech] at 17:04 EST To: W.TURCZYNSK1, > If that's the case with FCC regs, does STraight FAX! include the phone > number in the file as a form of ID? Or what? There wouldn't be any sense to > block the number for Caller ID then! STraight FAX! allows the user to place a header at the top of each page that is transferred. This header can contain an ASCII string, which identifies the sender. This string can be a name, phone number or both. STraight FAX! also allows entering a 20 character Local FAX ID string that is sent to the remote FAX machine. Again, this string can be a name or phone number. In addition, the Cover Page includes fields for Name, Voice Phone, FAX Phone, etc. It is up to the user to comply with the local, state and federal laws by entering valid information into these fields. To: G.ZEPKA1, > Well how about letting someone call up your STraight Fax program and use a > touch tone comand to allow them to get different fax sent to them. Greg This capability requires a special voice mail capable FAX Modem. Most FAX Modems do not have the ability to detect DTMF Touch Tone codes and send a code back to the host computer. What you have proposed is a Voice Mail/ FAX on Demand system. The effort required to design such a system is quite extensive and time consuming. The question remains if such a system would be supported in the Atari community. With a limited marketplace, the cost of such a system may be beyond what most users are willing to spend for this capability. Charles @ NewSTar ------------